Recensioner (4 650)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
21 september 2022

after 5 minutes of using the app, I saw how should be the best customer service ... Thanks for your help

Bevande Servite
USA
13 minuter användning av appen
TYDAL svarade 21 september 2022

Thank you for the 5-star review! We appreciate you using the app. Best regards, Kevin

9 februari 2022

I'm new to this app and naturally I had some questions. I spoke with Abbie and she was AMAZING! So helpful and fast, I really appreciate you so much Rivo and Abbie.

TYLER AND HALL
USA
13 minuter användning av appen
TYDAL svarade 10 februari 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

1 augusti 2022

The app looks amazing for email pop-ups to collect much needed customer information for marketing. Paul was amazing help on the chat function, fast, efficient and very friendly. He also added some more functionality for free. Love it!

Tea and Leaves
Storbritannien
13 minuter användning av appen
TYDAL svarade 2 augusti 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

10 september 2022

I haven't really used this particular app yet - it was just the installation and then the removal of the name of the Developer?...anywayl, Alex was through, friendly, helpful and even went above and beyond by adding the ability for me to add the site logo for more Brand exposure. 10/10 Couldn't ask for more.

Goliath Gym - Bodybuilding Gear & Athletic Apparel
USA
13 minuter användning av appen
TYDAL svarade 12 september 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

21 januari 2022

I used this app to quickly set up email pop-ups to grow my customer list. So far it works perfectly! Plus, the customer service is phenomenal!

GIRL IN SPACE CLUB
USA
13 minuter användning av appen
TYDAL svarade 21 januari 2022

Thanks so much for the 5-Star review! If you have further questions or if we can help along the way, feel free to reach out to us anytime. 🤩 All the best, Kevin

15 juli 2022

Fast communication, easy to connect to support, very nice and helpful! Highly recommend! 10/10 for the service and customer service.

NETER NATURALS
USA
13 minuter användning av appen
TYDAL svarade 15 juli 2022

What a wonderful review! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🍻 Cheers, Kevin

22 juli 2022

Customer support is awesome! Very easy to use and looks professional. Recommend to any Shopify store

urbanwolfe
USA
13 minuter användning av appen
TYDAL svarade 22 juli 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

22 november 2022

Easy to use and setup, and support team is a breeze! Quick responses and friendly team. Pete was great in getting set up!

In The Black
USA
13 minuter användning av appen
TYDAL svarade 22 november 2022

Thanks so much for the 5-stars! If you have any other questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin

8 maj 2022

Amazing chat. I have downloaded apps, wasn't getting them to do what i wanted in the first 30 minutes and deleted them. Knowing I have someone to chat almost instantly help build my new store, makes all of this not so scarry!

Buy Gay Stuff
USA
13 minuter användning av appen
TYDAL svarade 9 maj 2022

Very glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

12 december 2022

Therese went ABOVE and beyond.... incredibly helpful and so much fun to chat with. Blown away by the support on my first interaction with Rivo Support. Highly recommend!

Brioni Faith Shop
Australien
13 minuter användning av appen
TYDAL svarade 12 december 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin