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Easy to use and great customer service through the chat feature. Arianne was very friendly and helpful!
We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
Great assistance getting started. Very helpful!!! I look forward to getting more and more emails and helping customers.
Thank you so much for using our app and for leaving a positive review! 😃 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin
Outstanding! Lance helped me get set up and running immediately. Highly recommend. Super easy to install.
We are so pleased that you are happy with our services. 😊 Thank you so much for the positive feedback and for recommending us to the Shopify community! Cheers, Kevin
I tried the omni e-mail first, but it was quite complicated and too much going on. I was recommended this one, and it's super user friendly and the support people are amazing!
Wonderful! 🙌 Thanks so much for switching to our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo is always happy to help out in any way we can. 😊 Much appreciated, Kevin
I love the app so far. Been a great addition to my site! Also loved the great customer support the Pete provided! What a big help!
We're so excited that you are loving our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Support was super helpful, and fast! So far the app has been great to use and offers way more customization than the popup baked into my theme
Thank you so much for your kind words! We're delighted that our support team was able to assist you and we're thrilled to hear that you're finding our app user-friendly. We're grateful to have you as a customer! - Lea, Rivo Support Manager
Lance has top notch customer service. Answered all my questions very quickly and was an absolute pleasure to deal with. The app is quite easy to navigate and does exactly what it discribes. I would recommed this to anyone who is looking to up their conversion rates.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
I was fine, quick to respond and activate the service for free. Now I will try if the App works well.
Awesome! Thank you so much for the 5-stars! 🌟 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. Best wishes, Kevin
I had an amazing experience with Betty who assisted me with my email pop-up and removal of branding verbiage. She was quick and efficient and I love the additional, free VIP services that was offered as well. I highly recommend Rivo!
We're so glad to hear that you had an amazing experience with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team would be delighted to help you. All the best, Kevin
App is great so far and Abbie with chat support was SUPER helpful! Working on my first round of pop ups now.
We are so happy you are satisfied with our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin