Recensioner (4 646)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
15 september 2022

I used this app for a pop up tool. Said I could remove the 'powered by Rivo' wording by talking to an advisor in the chat box, i assumed it would be a marketing ploy but actually it WAS compltley free! I spoke to Jel who could not have been more helpful and added some extra benefits to my account. Thanks!

Soul and Flare
Storbritannien
Ungefär ett år användning av appen
TYDAL svarade 15 september 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

Redigerat 2 december 2022

Lance helped me so much with this app and how to navigate other things on my website. This app helped me customize a pop up to get more subscribers(that also looked great on my website) and also customized other things on my website. I highly recommend.

Babe O'Clock
USA
Ungefär ett år användning av appen
TYDAL svarade 2 december 2022

So glad that you like our customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

31 mars 2023

Have not set it up yet, so far the customer service was great, Mica has been extra helpful, great Customer Service

Pineapple & Daisy
Australien
Ungefär ett år användning av appen
TYDAL svarade 2 april 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

5 juni 2023

Fantastic customer service. Replies within minutes! Great app and doesn't slow down site speed at all.

Eden's Temple
Irland
Ungefär ett år användning av appen
TYDAL svarade 5 juni 2023

Thank you for the feedback! We're thrilled to hear you had a fantastic experience with our support team. Ensuring our users' experience is top-notch is our number one priority. Let us know if you need anything else! - Lea, Rivo Support Manager

3 augusti 2022

First time using this app for my store. The Online help is very supportive thank you. I am looking forward to using the features

Inspired By Coastal
Australien
Ungefär ett år användning av appen
TYDAL svarade 3 augusti 2022

Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out any way we can. 😊 Cheers, Kevin

7 april 2022

Honestly, Abbie was the best customer service rep and gave me the best and easiest experience!!! My issue was solved in minutes and I actually received more help than I knew I needed. Great work. I am definitely #TeamRivo .. Thanks Abbie.

TASTE RICH
USA
Ungefär ett år användning av appen
TYDAL svarade 8 april 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

1 november 2022

Used the app today to create a pop up to capture more emails for my storefront. The templates were easy to navigate and perfect for what I needed. I was also helped by Paul today, who was very pleasant and efficient in answering my questions. Great customer service.

Electricity Planning
USA
Ungefär ett år användning av appen
TYDAL svarade 2 november 2022

Wonderful! We are always here to help, and super excited that our app is perfect for your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

12 februari 2022

easy to use!!! friendly user enviroment! I loved it easy to use!!! friendly user enviroment! I loved it

Merch_55
Mexiko
Ungefär ett år användning av appen
14 oktober 2022

Nice app with a very helpful support team! They react very fast and try everything to solve your issues! :)

Sanbimu
Tyskland
Ungefär ett år användning av appen
TYDAL svarade 14 oktober 2022

We appreciate you leaving a 5-star review! If there's anything else we can do along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best wishes, Kevin

11 november 2022

I needed some assistance and Lance was quick to respond! Very Professional and Knowledgable! Can't wait to explore the app more!

Luzecitas Boutique LLC
USA
Ungefär ett år användning av appen
TYDAL svarade 15 november 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin