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I chatted with Pete today via instant messaging regarding removing the Rivo water marker. Pete was extremely helpful and offered a lot of helpful suggestions for my website that I would like to implement.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
The download and setup was flawless thanks to Jel from support
I loved the support, the popup was REALLY easy to set up and customize I don't usually write reviews but i couldn't not with this app. I was recommended to this app by Shopify support, i might have had some original reservations but oh my god i am so satisfied with this! Anyone who is looking for an app of this type you HAVE to use this one!
FIVE STARS
Thank you so much for the wonderful feedback and 5-Stars! We're so happy you are satisfied with our app and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
I am just starting out but the customer service is the best. I am happy with seeing how the pop up works. Abbie with Customer service went above and beyond to help me out and set up my page. She even found some mistakes I had made in my social media which was great!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Really helpful, quick, and friendly support. The best part is that the app is also free to use. Many thanks!
We're overjoyed to hear that you're having a positive experience with us. Your support means the world to us.
Thanks, Kevin
Abaka Company (Abaka + Co)
I just installed the app and Pete was there in every way to help! Help was offered before I ask. Pete and his team was able to increase the size of my logo and made it clearer on my website. I can defintely recommend the app to everyone who has a Shopify store. App is very easy to understand with no complicated coding. Extremely happy! Thank you Pete and the team!!!!
You are awesome! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I used this app to help me with pop ups and to engage my customers. This app is awesome , awesome , awesome , amd awesome !! With great support.
You are awesome! Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin
The support is awesome! special thanks to Abbie for being so friendly and fast with verifying my store!
So glad we're able to help you with your concern. 🙂 If there's anything else you need help with, please don't hesitate to let us know. Our team is always available anytime. Best regards, Kevin
Abbie was very informative and fun to talk with and gave me some very pertinent information. I will take the time to read all that she gave me
It's great to hear that you had a fun interaction with our customer service. 😃 Thank you so much for your kind words and positive review! All the best, Kevin
Very good customer service, questions answered quick and fully! Would certianly recommend to others!
So pleased that we were able to help you with your concern. Thank you so much for the 5-stars and for recommending us to the Shopify community! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Best wishes, Kevin
Lance was very helpful in assisting me with verification and other edits on the email pop-up app. Very grateful for the support team and excellent assistance being provided. Thanks Lance.
We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin