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Great app! And wonderful customer service as well! Love the useability - It's very easy to get started - The only thing stopping me from giving 5-stars is that, as of yet, we don't get option to enable double-opt-in which is required by law in some countries.
First time using this app. Thank you for the support team very responsive and helpful. Can wait to explore it more
Hi, MARLENE team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you.
Best regards, Kevin
Just starting out but the app was super easy to set up and customise, no hassle at all. Paul was great to work with.
Note: This is about the app. Not Abbie who did a fantastic job! 5 stars for her help for sure! The app is a great value for the money...FREE! I wish you guys had tags or a way to automatically send an email to a new subscriber. Our business works off of digital bonus materials as lead magnets and it would pair great with your app!
Hi MesquiteAcres team,
Thank you so much for your feedback! These features are in the works and coming soon. We'll send you a quick email once they get released, so stay tuned!
Cheers,
James
Paul was an amazing help! He helped me solve all the issues with the app.
The only thing that would make this a 5 star review is if the app came working 100%
ie.
-Pop up should be centered to the website
-Icon upload should use PNGs
-Custom CSS should be default unlocked.
It feels like these things were intentionally broken to make you contact support and give them a 5 star review.
Thank you for taking the time to share your experience with us!
We appreciate your feedback regarding the app's functionality, and we apologize for any inconvenience that you may have experienced.
Regarding your concerns about intentionally breaking the app, we can assure you that this is not the case. Our team strives to provide the best possible product and customer service to our users, and we take all feedback seriously to improve our services.
Thank you again for choosing our product, and please don't hesitate to reach out to us if you have any further concerns or feedback.
Best regards, Kevin
So Far So Good! The best part was great customer service, I was able to get help instantly from Maria who was super sweet!
Thanks so much for the positive review! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Much appreciated, Kevin
I have not used the app yet...still setting up but easy to navigate so far. Had to contact customer service and chatted with Lance, who was super helpful and very nice.
Great and quick support, Pete responded quickly and provided all the info I needed. There aren't many design options without css knowledge, but great interface and easy integration.
We are delighted that we were able to provide you with great and quick support and that you found our interface easy to integrate. We also appreciate your feedback regarding the design options and will take this into consideration as we continue to improve our product. Thank you for choosing our app!
Much appreciated, Kevin
I used this app to add promotional emails for my store, I enjoyed how I was assist with completion of the download. the agent went above and beyond what was needed to complete this process. I appreciate the Quilty of service
Just started, so proof will be in the pudding. Very easy to use so far. Would be better if it allowed the option to restrict existing customers or previous website visitors from seeing the popup. Customer service by Pete was excellent too.