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Simple to use app that does exactly what's needed! Abbie and the Rivo customer service team are amazing -- super responsive and deliver exceptional customer service that goes above & beyond. Thanks Rivo Team!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer service! We're always striving to top your expectations and love the feedback! Cheers, Kevin
I've just set this app up so yet to determine it's success but the process of installing the app was the best I've experienced to date. It's easy to use and Lance in your live chat was absolutely amazing. I thought I would be dealing with a bot but was not - he was efficient and super helpful! The thing it would be good to see would be a function for controlling font size without having to create a CSS customisation but again, for a free app, it's amazing!
Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process and our customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
I am unable to rate the effectiveness of the app as I just installed it. But as for the set up of the app I am giving it 5 stars and the customer service was wonderful Spoke with 2 different people for 2 different reasons and loved the communication. It was casual which i find to be very helpful when you don't know what you're doing and being walked through something.
Great customer service. Super quick and easy to set up. I would definitely recommend. There is a lot of content offered for free.
So glad to hear you had a 5-star experience! Thanks so much for the positive review and for recommending us! 🤩 All the best, Kevin
Good app, Pete from customer support is the best. It's a pleasure doing business with the best in the industry
We're so glad you are happy with our app and support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
Awesome App, awesome support, I had a few queries that Paul responded too and resolved immediately, If you are looking for a great email pop up app, this is the one you want, highly recommended to all.. :)
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
It’s a great app, with amazing customer service! They respond very quickly and also, very helpful. Highly recommended.
Wonderful! Thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin
OMG Great customer service and top quality app. Yaci was great and helped me to setup everything. Thank You!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Hi Pete,
Thank you very much for your help. I really recommend this app, it very user friendly and free.
Regards,
Moni
Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Much appreciated, Kevin
My current shop version doesn't have a pop-up, so I installed Rivo for free. I needed the "Powered by Rivo" brand removed, so I started a chat with Betty. She was very helpful and had that taken care of speedily. She's also funny. Thanks, Betty.
Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin