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I am unable to rate the effectiveness of the app as I just installed it. But as for the set up of the app I am giving it 5 stars and the customer service was wonderful Spoke with 2 different people for 2 different reasons and loved the communication. It was casual which i find to be very helpful when you don't know what you're doing and being walked through something.
Thanks so much for choosing our app and for the thoughtful feedback! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
What I liked the most about chatting with her was that my mind was on 100 km per hour before I spoke to her. After talking to her it's almost like I had a moment of coming back to myself and speaking to a kind person. She puts effort in trying to make customers comfortable.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
I would highly recommend this app - Lance was my customer service/IT support and he was very helpful.
Thanks so much for the positive review and for recommending us to the community! 🎉 Cheers, Kevin
I just started using it, and for now nothing to say, it has all the features I was looking for to make popups on my online store
Thank you for the positive review, 93GREENSTYLE! We really appreciate you using the app. 🙌 If you need help along the way, just let us know. Cheers, Kevin
Easy to use, does the job. Works right out of the box and displays well on mobile devices which is not always the case. Plus, their customer care (Abbie) has been stellar!
Thank you so much for the feedback and 5-Stars! We're so glad you like the app so far. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin
Pete helped me quickly and effectively. Also resolved the problem easily and with clear communication.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
She was very kind and helpful. I thought she was on my side and she was patient with me. Thanks!!!!!
Thanks so much for your kind words and 5-star review! We are here for you anytime. 😊 All the best, Kevin
The app is exactly what I was looking for to help me grow my business. Easy to use and configure. Thanks Rivo
Wonderful! We are super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
I used this app to set up a newsletter subscriber on the store. This app is great and easy to set up. I really like the interface of this app. The customer support is great. "Esmeralda" from the support team removed the BRANDING WATERMARK from the popup in no time. Thanks again.
We truly appreciate you using our app, and thank you so much for the 5-stars! We are happy that you love our app and service. Let us know anytime if you have any questions along the way. 😊 Much appreciated, Kevin
Pat was SO helpful and quick to respond! I love the use of GIFs, makes such a lovely change talking to an actual person rather than a robot helpline. Thank you!
Excellent! ✨ It's music to our ears that you are happy with our customer support! Let us know anytime if there's anything else we can do along the way. 😃 Thanks, Kevin