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Honestly, Abbie was the best customer service rep and gave me the best and easiest experience!!! My issue was solved in minutes and I actually received more help than I knew I needed. Great work. I am definitely #TeamRivo .. Thanks Abbie.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
First time using this app for my store. The Online help is very supportive thank you. I am looking forward to using the features
Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out any way we can. 😊 Cheers, Kevin
easy to use!!! friendly user enviroment! I loved it easy to use!!! friendly user enviroment! I loved it
The customer service is very good, so far it is a very good application.Hope it stays free forever....
We are so happy that you like our app and customer service. Thank you so much for the 5-stars! 🙂 Much appreciated, Kevin
The Rivo c/s member Vicky was very helpful and friendly. Totally looking forward to this apps features.
Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
The best part of this experience was the fantastic customer service from a gentleman named Lance! Top tier, give that man a raise!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
GREAT APP VERY EASY TO SET UP. BUT IT HAS BUGS WHEN COLLECTING EMAILS. I AM TESTING THE APP PERSONALLY BY PUTTING MY OWN EMAIL AND IT RESPONDS AS INVALID EMAIL, TRY AGAIN
Hi Andrea,
Lea here from Rivo. Thank you for bringing this to our attention. I've sent you an email to dive deeper into the issue and find a solution.
We're dedicated to getting this all sorted out with you, so please don't hesitate to reply to the email thread or contact me directly at lea@rivo.io.
We look forward to your response!
I really enjoyed the app. It was easy to use and the customer service was phenomenal. Abbie took care my problem quickly and she was extremely friendly.
Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! Best wishes, Kevin
I used the app to create an opt-in banner for my home page. I had some questions and Lance from support was very helpful and quick! The Rivo app is exactly what I was hoping to find in the app store.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
I used this app and it is great. I got help from Maria at customer support. She was very helpful and nice in assisting me :)
Thanks so much for using our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! All the best, Kevin