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Installed and setup in a matter of minutes. Incredibly quick response time from Jel in the support team. Amazing service & super easy to use plug-in. Highly recommended!
Thank you so much for the feedback and 5-Stars! We're so glad you like our support and the app's setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin
Abbie at Rivo was superb. Excellent customer service and I'm very satisfied with the overall experience. I highly recommend Rivo. Keep it up! Thanks again Abbie!
We're so happy you are satisfied with our services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin
Very easy to use and very helpful customer service as well.
Thanks for the feedback! We're glad you found our app easy to use and our support team helpful. Let us know if you need anything else!
- Lea & Rivo Team
Yaci helped me in every way I needed and guided me to finish two others tasks that I have been stuck on and I didn't even have to ask.
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Honestly, a truly great app. I've been using Shopify for a long time. We use a lot of apps and I don't think I've ever received the same level of support anywhere else.
I'm slightly unnerved as to why they're offering this all for free if I'm honest. They say it's "our way of giving back" but I guess it'll transition to a paid model eventually? Either way, I'm very impressed with both the app functionality and the level of support. It does exactly what I was hoping!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Arianne helped me fix my background image and remove the watermark. She was very fast and friendly. Thanks for good customer support!
So glad to hear that we were able to meet your needs and provided you with the assistance you needed. Thank you for taking the time to share your positive experience with us!
Much appreciated, Kevin
Ariane deserves a raise <3 , professional help and guidance,Not only did she help me with the service, but also gave general pointers
We really appreciate the 5-Star review! These reviews make our day here. If there's anything else we can help you with, feel free to let us know. 😃 Thanks, Kevin
Efficient and user-friendly free Shopify popup plugin. Boosts conversions with customizable popups. Highly recommended!
Thank you for your awesome review! We're so glad you found our app efficient and user-friendly. It's great to hear that it's helping boost your conversions. We appreciate your recommendation! - Lea, Rivo Support Manager
Abby really help you to go thru to all your questions and she was really nice and helpful. The app is really ease to use.
Thanks for the 5-Star review! We truly appreciate you using the app. If you have any further questions or experience issues along the way, please let us know. 🙂 Best regards, Kevin
Arianne was aweomse and super helpful i appreciate the service. the pop up worked exactly as it should.
Thanks for your amazing feedback! We're thrilled that our support was helpful and that the pop-up worked for you! 🙌 Your satisfaction means the world to us!
- Lea & Rivo Team