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Just installed the free email pop up app from Rivo and found the process very easy
I used the chat option to verify my store and got quick, efficient, very friendly service, thanks so much from a happy customer.
We are so grateful you are happy with our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
I would highly recommend this app - Lance was my customer service/IT support and he was very helpful.
Thanks so much for the positive review and for recommending us to the community! 🎉 Cheers, Kevin
Abbie was absolutely amazing. Not only did she help me remove the branding but also had a quick look at my page and recommended a customised pop up page and helped me install it. All within a couple of minutes.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
Pete helped me quickly and effectively. Also resolved the problem easily and with clear communication.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
I use this app for collecting more emails to reach a broader audience. I love how it looks on my website! Its exactly what I've been looking for and so easy to use. Also Lance, the rep who helped me was very knowledgably and was able to answer all my questions! Great customer service! I'll be continuing to use Rivo for all my pop up needs :)
You are awesome! ✨We're so thankful to customers like you, and we greatly appreciate you using our app. Thank you so much for your compliments and kind words! If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Paul was very helpful with the optimizing of my store email and the verifying of my shop. He went above and beyond, definitely appreciated!
Wonderful! ✨ Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin
Paul was an amazing help! He helped me solve all the issues with the app.
The only thing that would make this a 5 star review is if the app came working 100%
ie.
-Pop up should be centered to the website
-Icon upload should use PNGs
-Custom CSS should be default unlocked.
It feels like these things were intentionally broken to make you contact support and give them a 5 star review.
Thank you for taking the time to share your experience with us!
We appreciate your feedback regarding the app's functionality, and we apologize for any inconvenience that you may have experienced.
Regarding your concerns about intentionally breaking the app, we can assure you that this is not the case. Our team strives to provide the best possible product and customer service to our users, and we take all feedback seriously to improve our services.
Thank you again for choosing our product, and please don't hesitate to reach out to us if you have any further concerns or feedback.
Best regards, Kevin
Ik was op zoek naar een mooie en eenvoudig pop-up functionaliteit om mensen in te laten schrijven en die heb ik gevonden. Branding weghalen kan door je shop te verifiëren in de chat, dit heb ik gedaan en Abbie heeft mij perfect hiermee geholpen. Het was klaar in een minuut.
Uw recensie betekent de wereld voor ons! We zijn altijd blij om te helpen op welke manier we kunnen en zijn altijd beschikbaar. Heel erg bedankt voor 5 sterren! Proficiat, Kevin
Lance was very kind explaining Rivo Pop ups, he also added new feature for me so that I can have a better converstion for collecting customer's email address, thanks a lot!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin
Wonderful app and a superb support. I got prompt response from Maria and she really helped me to make my store better . I really would recommend this app and their wonderful support . Once again Thank you so much.
Keep up the good work
So thrilled that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin