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So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!
Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team
Spoke to arianne who made my experience 10x better, she gave me tips and tricks to improving my shopify store. Highly recommend this app, not just for how it works but also the team behind it.
Your review has made our day - thank you so much for your kind words! We're thrilled to hear that you appreciate our services, and we're committed to continuing to exceed your expectations. Thank you for choosing us!
Best wishes, Kevin
AMAZING customer service ! Everyone is so helpful and available. Truly a great customer experience for someone with a free plan. Rare enough to point it out ! Thank you guys <3
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Super fast and helpful customer service. Just needed to get access to the CSS, and Jel helped me with so much more. Great first impression!
It's great to hear that we were able to provide you with fast and knowledgeable assistance. We appreciate your positive feedback!
Thanks, Kevin
Therese, was very effective and prompt in her help. 10/10
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Thank you for the positive review! Cheers, Kevin
Solved the issue I was having, and recommended a few things which can be helpful for the store. Thanks for the help!
Thanks for your review! So glad to hear our team was able to solve your issue and offer useful suggestions for your store. Don't hesitate to reach out if you need anything else in the future! 😊 - Lea, Rivo Support Manager
Thank you very much Paul for the lighting quick help. Now my page and widget are set just as I wanted. Much appreciate your help.
You're very welcome! We're thrilled to hear that we were able to provide you with the quick and efficient support you needed. Thank you for choosing Rivo! - Lea, Rivo Support Manager
app is very easy to use and the support was helpful. I'd recommend to anyone looking for a quick way to get popups on their site.
Thanks so much for the positive review and for recommending us to the Shopify community! Cheers, Kevin
Best pop up I found for my store. The support is amazing and Paul helped me out right away. I am extremely pleased with this app and their amazing staff.
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! Best wishes, Kevin
I am very happy and grateful to have used this application which helped me a lot including the people who supervise it. Thank you Lance for giving me full support.
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! Best regards, Kevin