评论 (4,651)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2023年2月5日

I am so happy with my experience so far. Arianne was super supportive and helpful, + patient and kind. Thank you so much!!

foonie
加拿大
大约1小时 人在使用应用
TYDAL已回复 2023年2月5日

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

2022年11月29日

Fast and very convenient. Looks great in store and the app has great support! Jel (from the chat support) was very kind and answered my questions fast and helped me. Thank you again! :)

KOMPOTSHOP 🍇
保加利亚
大约1小时 人在使用应用
TYDAL已回复 2022年11月29日

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

2023年6月5日

Paul was super helpful in getting my request fulfilled quickly. He even helped provide some tips in order to improve my store! Definitely recommend using this app.

Lucy Lovely
美国
大约1小时 人在使用应用
TYDAL已回复 2023年6月5日

Thank you for your feedback! Our team always aims to provide not just solutions, but also helpful advice to improve user experience. Don't hesitate to reach out if you need any assistance in the future. - Lea, Rivo Support Manager

2022年2月5日

Very nice support and very nice service. Its very user friendly to use and i can recommend this app to everyone.

Orkan Çe
德国
大约1小时 人在使用应用
TYDAL已回复 2022年2月7日

Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin

编辑时间:2022年5月9日

Great customer support!! App works as designed, and they are very helpful! Great for email popups, and similar requirements. James is great!!

Antique Candle Co. - Wholesale
美国
大约1小时 人在使用应用
TYDAL已回复 2022年5月9日

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

2023年4月29日

The Rivo team was super helpful in getting me set up to customize my popups! Highly recommend reaching out to them via chat if you run into any setup questions.

BOSS DOTTY PAPER Co.
美国
大约1小时 人在使用应用
TYDAL已回复 2023年5月1日

Thank you for the kind words! We're glad to hear that we could assist you with setting up your popups. Don't hesitate to reach out to us again if you have any more questions. Have a great day! 😊 - Lea, Rivo Support Manager

2023年4月26日

Super easy setup, Abbie was super helpful with getting us all setup! Highly recommend! Makes email signup a breeze!

SparklesnMoreCo
美国
大约1小时 人在使用应用
TYDAL已回复 2023年4月28日

Thanks for sharing your experience with us! Happy to hear that our setup process was easy and our support team was helpful. We appreciate your recommendation! - Lea, Rivo Support Manager

2023年2月23日

Abbie was a tremendous help and went above and beyond what I expected. One of the best experiences I've had.

Savannah Kane's Clothing Co.
美国
大约1小时 人在使用应用
TYDAL已回复 2023年2月23日

We're thrilled that our services have been meeting your expectations and are always here to help with anything you need.
Best regards, Kevin

2023年6月23日

Initially, I anticipated significant delays in receiving email responses when I posed a question. Nevertheless, to my surprise, I received a reply in under a minute upon sending out my inquiries. I am still perplexed about the efficiency with which they manage this process. Moreover, it was Pete who promptly provided the answer to my question and even offered additional advice for my website. The level of customer care I experienced was truly remarkable. Furthermore, the setup process for the pop-up feature was incredibly straightforward. However, I would suggest incorporating an option to eliminate the "no thanks" button, as certain websites may prefer to capture email addresses without exception. Apart from that minor recommendation, everything about the service is exceptional. I wholeheartedly endorse it and will be sure to recommend it to others.

CoreBay
南非
大约1小时 人在使用应用
TYDAL已回复 2023年6月26日

Thank you for this awesome review! We strive to provide efficient and exceptional customer service, and we're thrilled to hear that you had such a positive experience with us. We'll definitely take your recommendation into consideration. Cheers! - Lea, Rivo Support Manager

2022年10月21日

Great, to-the-point app with excellent support. Lets you create opt-in popups easily and offer your customers a coupon for subscribing. Recommended!

Artisticases.com
美国
大约1小时 人在使用应用
TYDAL已回复 2022年10月21日

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin