评论 (4,651)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2022年11月18日

Customer service was excellent!!! I received a reply automatically and the agent was very kind and friendly. Resolved what I needed super quickly.

Highflier
美国
大约1小时 人在使用应用
TYDAL已回复 2022年11月18日

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

2023年3月12日

Had a few questions regarding the set up of my pop up so I chatted to the team. Paul was extremely helpful by sending videos of how to fix my issues. He also went ahead and added extra features for me.

Bundl Gifting
澳大利亚
大约1小时 人在使用应用
TYDAL已回复 2023年3月13日

Your positive feedback has made our day - thank you so much for using our app and for taking the time to let us know how we're doing. We're committed to providing a top-notch experience for our users, and we're glad to hear that we're succeeding.
Best wishes, Kevin

2022年9月20日

Jeg liker veldig godt denne appen. Kjempefint at man kan endre style på den og legge til bilde for å tilpasse sin egen side. Kundeservice er eksepsjonelle. Paul var veldig imøtekommen og løsningsorientert. Følte meg godt ivaretatt. Kan anbefales på det sterkeste.

Pønt
挪威
大约1小时 人在使用应用
TYDAL已回复 2022年9月20日

Du er fantastisk! ✨ Tusen takk for komplimentene og gode ord. Vi er så takknemlige for kunder som deg og setter stor pris på å bruke appen vår. Hvis du trenger ytterligere hjelp underveis, ikke nøl med å gi oss beskjed. Her hos Rivo er det å holde kundene fornøyde vår førsteprioritet. Skål, Kevin

2022年8月22日

Does exactly as advertised. Customer support is fantastic too! They gave me some pointers on my shop for free :)

CRISPI
美国
大约1小时 人在使用应用
TYDAL已回复 2022年8月22日

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

2022年9月15日

It's great! Installs EZ! Works Great! Very customizable, and easy to use. Awesome customer service too!

Mojito Collection
美国
大约1小时 人在使用应用
TYDAL已回复 2022年9月16日

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

2023年7月11日

The customer service for this app is AMAZING! Paul was fantastic in adding custom CSS for me as well as removing their branding from the pop-up widget.

Handy Women Boutique
美国
大约1小时 人在使用应用
TYDAL已回复 2023年7月13日

Thanks for the awesome review! We're thrilled to hear that you had a fantastic experience with our team. We're always here to help you customize your app to fit your needs. Happy to have you on board! 🎉
- Lea & Rivo Team

2022年7月5日

Super simple set up and great features included out of the box. Excellent support from Lance, incredibly responsive in getting my questions answered - would recommend!

Goodtogo
英国
大约1小时 人在使用应用
TYDAL已回复 2022年7月5日

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything else, just let us know. We are always here for you! Best wishes, Kevin

2022年6月21日

Abbie was very prompt and helpful. Answered my questions with no delay and to the point. Now let's what kind of response I get from my customers.

Boat Tops Warehouse
澳大利亚
大约1小时 人在使用应用
TYDAL已回复 2022年6月22日

Thanks so much for the 5-stars! 🌟 If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

2022年7月26日

Pete was amazing! Helped assist with my pop up and even provided a piece of feedback on branding with tab browser logo for my website. Pete really went above and beyond my expectations. Also the app works amazing. Excited to see how many more emails we get from this pop up! Def download this for pop up email box!

Embark Candle Company
美国
大约1小时 人在使用应用
TYDAL已回复 2022年7月27日

Thank you so much for the wonderful review! 🙌 We're so glad that you are happy with our customer service and excited to be part of your business growth and success! If you need anything else, just let us know. All the best, Kevin

2022年1月19日

This app has amazing customer service. James was an absolute pleasure to work with. 5/5 stars for sure!

CODDI
美国
大约1小时 人在使用应用
TYDAL已回复 2022年1月19日

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Cheers, Kevin