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Great friendly support. Thank you James for helping me get set up. I have switched from Privy and appreciate this free app.
Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Best wishes, Kevin
So far, so good. Easy to set up, easy to customise and Arianne was very helpful. Free and branding is removed once you've used the chat :)
Thank you so much for the feedback and 5-Stars! We're so glad you're happy with the app's setup process and our customer support. 🤩Feel free to reach out to us anytime if you have further questions. We are always happy to help! All the best, Kevin
App is amazing, can't believe it is free! Works great with no issues :) Customer service is incredible, thank you Abbie for being super helpful!
You are awesome! Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin
Simply awesome customer attention from Pete @ Rivo! He saw our store, followed our social media, and removed the Rivo logo, everything in a matter of minutes. With this level of customer service, we'll be checking out Rivo's other products as well. Great job guys!
Your kind words mean the world to us! Thank you so much for the positive feedback and for using our app! 🤩 Let us know anytime if there's anything else we can help you with. Much appreciated, Kevin
I found the help through the chat from the pop up window very helpful, and easy to follow instructions. thank you
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Customer Service is great, they help setting the app and even allowed to use my own branding. Thanks!
It's music to our ears that you are happy with our customer service! Thank you so much for the 5-stars! Cheers, Kevin
The app is very user-friendly and customer service is awesome. Mica was so patient and kind. She answered all of my questions and provided photo guides. I highly recommend!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
I highly recommend this app. Amazing customer service. The online support was very fast and efficient.
Thank you for the 5-stars and for recommending us to the Shopify community! Best regards, Kevin
Mica was a joy to work with. Very great energy and joy to communicate with. Helped me with this amazing app! Thanks for amazing customer service!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
I love that the app is free and easy to use. The support team (Alex) responded immediately to help me resolve issues as well. Would definitely recommend using this app.
So pleased that we were able to help resolve your issues. Thank you so much for your kind words and for recommending us! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Best wishes, Kevin