Rivo Popups ‑ Email Pop ups , 4,426 条评论
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great app for inserting a popup, too bad it doesn't work with another app I have installed and you can only insert one popup at a time!
Thanks for the review, we appreciate your feedback! We'll definitely look into making our app more compatible with other apps and building new features in the future.
- Lea & Rivo Team
L'app funziona molto bene e si puo personalizare a tuo piacimento, l'assistanza e sempre disponibile e risponde sempre Pete e fantastica .. grazie mille
Thank you for your review! We're always striving to make things even better for our customers. If there's anything we can do to improve your experience or if you have any suggestions, please don't hesitate to reach out. We're here to help!
- Lea & Rivo Team
I am satisfied with the app, it is easy to use and allows a good level of customization. The support team is attentive, quick to respond, and friendly.
Thank you so much for your review! Glad to hear that you're happy with our app and that our support team provided you with a great experience. Please let us know if there's anything we can do to make your experience even better! 😊👍 - Lea, Rivo Support Manager
Paul was very helpful and quick in getting my store set up successfully. I am enjoying the email pop-up feature. I have received quite a few emails with this app. And I'm in the beginning stages of my business. Again, thank you, Paul, for your service.
Jel was *very* friendly & also helpful (two distinct things, as you know!). Two thumbs up for her!
As for the app, I'm a bit disappointed to find I have to bust out the (nearly non-existent) CSS skills in order to have some of the customization that's built in to other Shopify popup apps. Then again, beggars can't be choosers (when using free tools, no less!)...so there's that! (C:
Thank you for sharing your feedback on the app. We value your insights and want to let you know that we are constantly working on making improvements to enhance your experience. In addition, we have a lot of helpful CSS tips available on our help site at this link: https://help.rivo.io/en/collections/3690708-customizing-the-popup-using-css
Please feel free to reach out if there is anything else we can do to further enhance your experience. We're here to help!
Cheers,
Lea
I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.
Hi SarussiUpcycling team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
when it comes on to customer service, it's a five star for me! very helpful, thorough and specific. I want to thank Paul for his patience.
Thanks so much for the review, Mounne Candle team! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime, and our team will be delighted to assist you. 😃 Best regards, Kevin
App seems to work nicely and Pete was very helpful. I gave it 4 stars because it looks good on the tin, but haven't tested it out yet.
Hi Sam Russell Merch team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
I haven't had the app for long so I can't say much but customer support is top notch. Very responsive, helpful and friendly.
Hi VCurv team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
The staff are super helpful and very accomodating and I really am grateful for their service. I would like to see in the near future, the ability to link an MP3 file as a freebie for an opt in. Thanks to Betty and the team great work.
These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin