整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2023年10月6日

great app for inserting a popup, too bad it doesn't work with another app I have installed and you can only insert one popup at a time!

merceriegermaine
意大利
6天 人在使用应用
Rivo已回复 2023年10月9日

Thanks for the review, we appreciate your feedback! We'll definitely look into making our app more compatible with other apps and building new features in the future.
- Lea & Rivo Team

2023年8月3日

L'app funziona molto bene e si puo personalizare a tuo piacimento, l'assistanza e sempre disponibile e risponde sempre Pete e fantastica .. grazie mille

Variety Store
意大利
6个月 人在使用应用
Rivo已回复 2023年8月7日

Thank you for your review! We're always striving to make things even better for our customers. If there's anything we can do to improve your experience or if you have any suggestions, please don't hesitate to reach out. We're here to help!
- Lea & Rivo Team

2023年6月7日

I am satisfied with the app, it is easy to use and allows a good level of customization. The support team is attentive, quick to respond, and friendly.

Rodner Figueroa
美国
7个月 人在使用应用
Rivo已回复 2023年6月9日

Thank you so much for your review! Glad to hear that you're happy with our app and that our support team provided you with a great experience. Please let us know if there's anything we can do to make your experience even better! 😊👍 - Lea, Rivo Support Manager

2023年4月16日

Paul was very helpful and quick in getting my store set up successfully. I am enjoying the email pop-up feature. I have received quite a few emails with this app. And I'm in the beginning stages of my business. Again, thank you, Paul, for your service.

Black Messiah
美国
8个月 人在使用应用
2023年6月28日

Jel was *very* friendly & also helpful (two distinct things, as you know!). Two thumbs up for her!

As for the app, I'm a bit disappointed to find I have to bust out the (nearly non-existent) CSS skills in order to have some of the customization that's built in to other Shopify popup apps. Then again, beggars can't be choosers (when using free tools, no less!)...so there's that! (C:

Truthberry
美国
大约1小时 人在使用应用
Rivo已回复 2023年6月29日

Thank you for sharing your feedback on the app. We value your insights and want to let you know that we are constantly working on making improvements to enhance your experience. In addition, we have a lot of helpful CSS tips available on our help site at this link: https://help.rivo.io/en/collections/3690708-customizing-the-popup-using-css

Please feel free to reach out if there is anything else we can do to further enhance your experience. We're here to help!

Cheers,
Lea

2022年12月13日

I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.

SarussiUpcycling
英国
3个月 人在使用应用
Rivo已回复 2022年12月19日

Hi SarussiUpcycling team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

编辑时间:2023年2月12日

when it comes on to customer service, it's a five star for me! very helpful, thorough and specific. I want to thank Paul for his patience.

Mounne Candle
美国
9个月 人在使用应用
Rivo已回复 2023年2月13日

Thanks so much for the review, Mounne Candle team! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime, and our team will be delighted to assist you. 😃 Best regards, Kevin

2022年12月16日

App seems to work nicely and Pete was very helpful. I gave it 4 stars because it looks good on the tin, but haven't tested it out yet.

Sam Russell Merch
英国
4个月 人在使用应用
Rivo已回复 2022年12月19日

Hi Sam Russell Merch team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

2022年12月7日

I haven't had the app for long so I can't say much but customer support is top notch. Very responsive, helpful and friendly.

VCurv
美国
7个月 人在使用应用
Rivo已回复 2022年12月19日

Hi VCurv team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

2023年1月5日

The staff are super helpful and very accomodating and I really am grateful for their service. I would like to see in the near future, the ability to link an MP3 file as a freebie for an opt in. Thanks to Betty and the team great work.

Postpartum Nurturing
澳大利亚
大约2个月 人在使用应用
Rivo已回复 2023年1月5日

These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin