評價 (4,650)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年11月21日

Best customer service i ever experienced! Quick and good. Helped me a lot even with improvements for other things on my website.

BARBERLUX
比利時
使用應用程式 10個月
TYDAL 已回覆 2022年11月22日

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

2022年8月7日

I have an excellent experience with customer service- Vicky! She is so friendly and helpful that is able to solve my problems. She is a wonderful customer service I've never met. I highly recommend using Rivo app for the online store!

Loveyourpetmore0223
紐西蘭
使用應用程式 10個月
TYDAL 已回覆 2022年8月8日

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

2022年12月1日

I am really glad I found this app. It was simple to install and ready to go in a few short clicks. I wanted to remove the branding and my customer service rep was AMAZING!!!!! (Jel) took her time and helped me with everything I needed and then some. I hope the next person gets that same love. Thanks!

OOSF™️ (dou•ble o sf)
美國
使用應用程式 10個月
TYDAL 已回覆 2022年12月2日

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

2022年11月2日

I just installed the app and I had to get some help, the response was immediate and beyond helpful!. The app is also very easy to customize, I love having the options to change fonts and colors to match those of my website. The technician that help me was knowledgeable and creative, definitely recommend this app :)

Lizeth Lowe Beauty
美國
使用應用程式 10個月
TYDAL 已回覆 2022年11月3日

Thanks so much for choosing our app, and we're so glad that you are happy with our services! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to assist you. 😊 All the best, Kevin

2022年6月23日

So far so good, quick response from developers and looks very straight foward to use. Shout out to Betty who was very pleasant

Dotmall Barbecues and Heaters
澳洲
使用應用程式 10個月
TYDAL 已回覆 2022年6月23日

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer services! We're always striving to top your expectations and love the feedback! ❤️ Thanks, Kevin

2023年6月13日

Jel was awesome! She helped me with everything I needed and even told me about stuff I had no idea about. Very quick responses and straight-to-the-point explanations of how to do everything.

Nivra Media
捷克
使用應用程式 10個月
TYDAL 已回覆 2023年6月15日

Thank you so much for your kind words! We're glad we could assist and provide some helpful tips as well. It was a pleasure working with you and we're always here to help! - Lea, Rivo Support Manager

2023年3月26日

I had the best customer service today from Pete and I will absolutely recommend this app to my friends. He went above and beyond what was required of him to help me with my problem. I appreciate your work.

svaramshop
英國
使用應用程式 10個月
TYDAL 已回覆 2023年3月26日

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

2022年2月16日

Arianna was nothing short of awesomeness! Quick and responsive, helpful and assertive. I’m sure this app will do wonders and it’s all free with customization abilities. Thank you for coming into my world! Lol

Mathew’s Merch
美國
使用應用程式 10個月
TYDAL 已回覆 2022年2月16日

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin

2022年6月15日

Betty was very helpful! She did everything I asked and more. She was also incredibly sweet. Definitely would recommend.

Stay Bored - The Franchise
美國
使用應用程式 10個月
TYDAL 已回覆 2022年6月15日

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

2022年7月8日

Vicky was great, personable and made my experience with Rivo great. Great customer service! Appreciated all the help I got :)

RAH Pineapple LLC
美國
使用應用程式 10個月
TYDAL 已回覆 2022年7月8日

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin