評價 (4,646)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年7月20日

Arriane was amazing! She made sure that my concern was addressed and even went beyond what I asked for. Great app, amazing support :)
Thank you so much!

Shot of Joy
美國
使用應用程式 9個月
TYDAL 已回覆 2022年7月20日

So happy to hear that you had a great experience with our customer support. We greatly appreciate you leaving positive 5-star feedback! If there's anything else we can help you with, please let us know. Our team would be delighted to help you. 😊 Thanks, Kevin

2022年9月20日

Jel was a great help in helping me set up Rivo on my Shopify Store! It was an easy set up and I love how supportive the staff are.

Hachi & Ko
美國
使用應用程式 9個月
TYDAL 已回覆 2022年9月20日

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! Best regards, Kevin

2022年4月16日

I got a great help from Aroll and now I plan on using this app for a long time to come. :) I always appreciate prompt response from staff members.

Gaman
南韓
使用應用程式 9個月
TYDAL 已回覆 2022年4月18日

Thank you so much for the positive review! If there's anything else we can do along the way, please feel free to reach out at any time. All the best, Kevin

2022年6月26日

All great so far and excellent customer service from Paul. I haven't used the pop-up as I'm still setting it up, but it looks promising

VATT CYCLE WEAR
英國
使用應用程式 9個月
TYDAL 已回覆 2022年6月27日

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

2022年5月18日

Had support help me with removing a title and they done it without hesitation immediately, would highly recommend. great support great app

Ebisu Automotive
澳洲
使用應用程式 9個月
TYDAL 已回覆 2022年5月18日

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin

2022年11月12日

Great app and customer service! Paul helped me with removing the Rivo branding and enabling customizing features.

True South Outfitters
美國
使用應用程式 9個月
TYDAL 已回覆 2022年11月15日

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

2022年11月17日

I am using this app to add the pop-up button on my website, I honestly love the look and how you can customize everything! Reached out to customer service for additional assistance and customer service was outstanding. Quick reply and very helpful.

NoGawear
美國
使用應用程式 9個月
TYDAL 已回覆 2022年11月17日

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are loving the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

2023年3月1日

App is pretty easy to use and does what it says on the box. The stand out for me has been how helpful the support is. No need for emails or phone calls, the chat messages to support were answered quickly and Abbie provided Gold Class customer service.. especially since the app is free!

Randy Rascals
澳洲
使用應用程式 9個月
TYDAL 已回覆 2023年3月1日

We're delighted that you like our app! Our goal is to create products that makes your life easier and more enjoyable, so it's always wonderful to hear that we're succeeding. Thank you for your support and if there's anything else we can do along the way, please don't hesitate to let us know.
All the best, Kevin

2022年11月7日

Using this app for an email pop-up. Paul was extremely efficient and helpful. His customer service skills are what I look for in employees. Keep up the awesome work!

Sweet Valencia
加拿大
使用應用程式 9個月
TYDAL 已回覆 2022年11月9日

Thank you for the 5-Star review! Your feedback means everything to us, and we are glad that you feel we're on the right track! 🙌 Much appreciated, Kevin

2023年3月24日

Abbie was fantastic to work with, had fast replies and made sense of everything I needed in my shop. 10/10. Thanks so much

Flaming Firewood
紐西蘭
使用應用程式 9個月
TYDAL 已回覆 2023年3月24日

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin