評價 (4,634)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年9月1日

Customer service from Alex was very quick, responsive and helpful. Very Happy with the service thus far. In terms of the app, its intuitive to use, still in the early business days of streamlining our e-commerce side of business so time will tell how useful this will be for us as a tool however so far so good.

Gold Skull Ltd
英國
使用應用程式 4個月
TYDAL 已回覆 2022年9月1日

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

2022年12月20日

I really love this app, it has all the features you need for an effective store popup, unlike some others I've tried. You can add your logo, set what happens if the popup is closed, have a sticky bar to remind them to use their coupon code, and lots more. Their support is great too, I worked with their support agent Pete to finish getting the plugin setup, and he was really helpful! Definitely recommended.

The Odd Hermitage
美國
使用應用程式 4個月
TYDAL 已回覆 2022年12月20日

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

2022年9月19日

It was my first time using this app. I contacted support services and Mica was very helpful and answered all my questions.

CRAZY APE BEARD CARE
英國
使用應用程式 4個月
TYDAL 已回覆 2022年9月19日

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

2022年11月29日

Great app that makes it easy to create pop-ups! Customer service is top-notch as well! I spoke to Jel and she was quick to reply and take action! She also went above and beyond and gave me a suggestion on how to improve my store!

TheUsefulWay
英國
使用應用程式 4個月
TYDAL 已回覆 2022年11月29日

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! Cheers, Kevin

2023年3月12日

This app is very nice to add to your store, easy to use, and quick to set up. Customer service was beneficial.

Almieka
美國
使用應用程式 4個月
TYDAL 已回覆 2023年3月13日

We're so glad to hear that you like our app! Our team has worked hard to create a user-friendly and enjoyable experience, so it's always great to receive positive feedback. 🙂
Thanks, Kevin

2022年2月15日

Everything works well, easy to set up, and super friendly support chat! They'll help you set up the banner and will give you extra features too

Spatel Shop
義大利
使用應用程式 4個月
TYDAL 已回覆 2022年2月15日

Wonderful! Thanks so much for sharing your feedback and 5-star review! If you need help along the way, just let us know. We're always available anytime. Much appreciated, Kevin

2023年1月23日

Nice support i love it. it's AMAZING TO WORK WITH RIVO. VERRRYYYYYYYYYYYYYYYYYYYYYYYYY RECOMMANDEDDDDD

kefii
英國
使用應用程式 4個月
TYDAL 已回覆 2023年1月23日

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

2023年2月9日

I recently contacted Rivo for some customization needs and was impressed with the prompt and professional support provided by their representative, Abbie. She was incredibly helpful and made the process a breeze. I'm thrilled with the level of customer service I received and hope that Rivo recognizes and holds onto talented employees like Abbie.

The Passion Palace Co
美國
使用應用程式 4個月
TYDAL 已回覆 2023年2月9日

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be happy to assist you. 🙂 Thanks, Kevin

2022年12月5日

Paul was awesome and kind in helping me remove the branding. He gave me some suggestions as well. Recommend this app if you are new and looking into Email pop-ups.

For Youth Shop
美國
使用應用程式 4個月
TYDAL 已回覆 2022年12月5日

What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! Best wishes, Kevin

2022年11月12日

awesome app awesome service! really helped me out and got quick responses! nice lay outs for the popup!

Zesd
荷蘭
使用應用程式 4個月
TYDAL 已回覆 2022年11月15日

Thank you so much for the 5-stars and positive feedback! Cheers, Kevin