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The most pleasant app I've used to date. Added the app to my store, customised it to suit my store and was presented with the option to remove Rivo branding by simply messaging the team and verifying my store. Pete responded in seconds and was a delight to deal with from there. He presented other app options to me as well for collecting reviews and took the time to look at my store and provide lovely feedback. Not only that but he then gave me more options inside the email pop up app like being able to add my own branding and removed the watermark. Wonderful attitude to have in this community and its all completely free. Shocked and pleasantly surprised that this kind of customer service experience still exists. Always a pleasure Pete!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Yaci was really friendly and helpful with my query. I will try out the app and see how it goes
10 out of 10
We are so glad you are happy with our services! Thanks so much for the 5-star review! 🌟 Best wishes, Kevin
I liked the app they definitely helped with what I needed and it was quick and simple. great app, would recommend
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟Best wishes, Kevin
Pete from Rivo was really helpful on the live chat.
The pop up app works well, essential customisation and integrates with your Discounts.
Also helped me install the app and recommended: Rivo Reviews
Thanks for the feedback! We're glad our team was able to assist you and that you're finding the pop-up app useful. Have fun exploring the Reviews app too, Let us know if there's anything we can do to help!
- Lea & Rivo Team
She helped me with what I needed and gave me extra information. Definitely would recommend working with this group.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything, we are always here for you! Cheers, Kevin
utilizei esta aplicaçao e estou a gostar bastate do que ela fornece. Em relaçao ao suporte 5 estrelas para todos
Estamos muito felizes por você estar gostando de nossos serviços! Seu elogio em sua revisão de 5 estrelas é muito apreciado! 🙂 Obrigado, Kevin
Best Customer Support ever, very gentle and friendly! My question has been solved really uncomplicated and quickly, many thanks!
So happy that we were able to help you with your concern. Thanks so much for your kind words. If there's anything else we can help you with, just let us know anytime. 🍻 Cheers, Kevin
I wanted to thank you for guiding me on the Rivo application, Ms. Mica. Learning to use the application was much easier with your help. I believe the information you provided is valuable, and I am grateful for your patience on this matter.
We're delighted we could assist you in learning the Rivo application, and we appreciate your kind words. If you have any more questions or need further guidance in the future, don't hesitate to reach out. Your satisfaction is important to us!
- Kevin & Rivo Team
Great customer service and a wonderful app. I will always use this app. Thanks for developing a wonderful app.
Thanks for the 5-Star review! 🌟 We truly appreciate you using the app. Cheers, Kevin
The app is really awesome and customer service did an awesome job with helping me out. Lots of customizing too and you can also add your logo too on the pop up
You are awesome! Thanks so much for the positive feedback and 5-star review! 🤩 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Best regards, Kevin