評價 (4,653)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年10月8日

Lance was excellent, he provided me with to the point info, quick and easily, as well as giving me some advice on my site, and some tools I could use. Great support.

Orchids In Print
澳洲
使用應用程式 3天
TYDAL 已回覆 2022年10月10日

We're so glad that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

2023年5月18日

Personalization is free of charge, and they remove the powered by rivo writing below for free! Great app and great support from Pete!

cutiesss.com
義大利
使用應用程式 3天
TYDAL 已回覆 2023年5月19日

Thank you so much for your lovely feedback! It means the world to us to know that you had a great experience with our app and our team. We're always here to help with anything you may need. Thanks again for choosing our app! - Lea, Rivo Support Manager

2022年12月3日

Awesome app! The customer service response time is fast and phenomenal as well! Mica helped me with any questions I had and even gave me a few tips to improve my Shopify store! Definitely an app you should add!

airday
波蘭
使用應用程式 3天
TYDAL 已回覆 2022年12月5日

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

2022年1月30日

I was looking for a simple and easy to use pop up app and I have found it in Rivo! They are so helpful, Arianne was amazing! I am so pleased with how easy and useful Rivo is to my store.

Shinkah Beauty
美國
使用應用程式 3天
TYDAL 已回覆 2022年1月31日

We're so happy to see that you had a 5-Star experience with Rivo! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive review! All the best, Kevin

2022年12月13日

I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.

SarussiUpcycling
英國
使用應用程式 3個月
TYDAL 已回覆 2022年12月19日

Hi SarussiUpcycling team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

2023年3月18日

Amazing, friendly and very professional. I needed help and Abbie was the one helping me, instant replies and not just that, she gave me great advice for a better store. Thank you and this app is highly recommended!! Keep it up

WaggyLeo
立陶宛
使用應用程式 3天
TYDAL 已回覆 2023年3月19日

We strive to provide exceptional customer service, and we are glad to hear that we met your expectations. We appreciate your recommendation, and we will definitely keep up the good work. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thanks, Kevin

2022年12月2日

Quick and great support by Mica. The app itself is easy to use and has a nice lay-out on the sorefront.

EcoFora
比利時
使用應用程式 3個月
TYDAL 已回覆 2022年12月4日

Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin

2022年11月3日

Lance was awesome! He helped me remove the Rivo tag at the bottom and even helped me understand how to update my Favicon!

Tiny Otters - Soft Childrens Pajamas
美國
使用應用程式 3天
TYDAL 已回覆 2022年11月4日

So glad that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

2022年11月30日

I am now able to allow new users to subscribe to my site conveniently. Great help given by Arianne who help to remove the branding and provide more help in building my site. 10 stars for her service and app.

Elmerie Collections
新加坡
使用應用程式 3天
TYDAL 已回覆 2022年11月30日

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

2023年8月10日

I am really glad I found this app. It was simple to install and ready to go in a few short clicks. I wanted to remove the branding and my customer service rep was AMAZING!!!!!

orzonta
德國
使用應用程式 3天
TYDAL 已回覆 2023年8月14日

Thank you so much for sharing your experience with us! 🙌 We're thrilled to have you on board, and we're glad the setup was a breeze. 👍 If you need any further assistance, our team is here for you!
- Lea & Rivo Team