評價 (4,650)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年3月4日

I have a new business and Abbie give me a lot of helpful apps that will help my website increase sells and traffic.

Queen of Custom Jewelry
美國
使用應用程式 1年多
TYDAL 已回覆 2022年3月4日

We love helping new businesses and truly appreciate you choosing our app! 🚀 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

2023年3月20日

Paul was an amazing help! He helped me solve all the issues with the app.
The only thing that would make this a 5 star review is if the app came working 100%
ie.
-Pop up should be centered to the website
-Icon upload should use PNGs
-Custom CSS should be default unlocked.

It feels like these things were intentionally broken to make you contact support and give them a 5 star review.

Aria Snacks
加拿大
使用應用程式 1年多
TYDAL 已回覆 2023年3月20日

Thank you for taking the time to share your experience with us!

We appreciate your feedback regarding the app's functionality, and we apologize for any inconvenience that you may have experienced.

Regarding your concerns about intentionally breaking the app, we can assure you that this is not the case. Our team strives to provide the best possible product and customer service to our users, and we take all feedback seriously to improve our services.

Thank you again for choosing our product, and please don't hesitate to reach out to us if you have any further concerns or feedback.

Best regards, Kevin

2022年12月6日

First off, thank you so much for such a wonderful customer service experience! Abbie is the absolute BEST and I loved how she handled everything from my question to giving me some tips and tricks. YOU have an WINNER on your team! Abbie, thank you from the bottom of my heart for being so wonderful.

Brandi M Dickerson
BMD's Morning Glory Boutique

BMD’s Morning Glory Boutique
美國
使用應用程式 1年多
TYDAL 已回覆 2022年12月6日

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! 🎉 Cheers, Kevin

2022年7月28日

Muy buena atención, buena comunicación y ayuda del equipo. Excelente app! Muchas gracias. Saludos cordiales

Varvacoa - Parrillas, Quinchos, Asados y más.
智利
使用應用程式 1年多
TYDAL 已回覆 2022年7月28日

¡Estamos muy emocionados de que estés disfrutando de nuestros servicios! Su elogio en su revisión de 5 estrellas es muy apreciado. 🌟 Gracias Kevin

2023年3月1日

Great support and customer service from Abbie. Super helpful with useful advise for adding custom css.

DYWarehouse
紐西蘭
使用應用程式 1年多
TYDAL 已回覆 2023年3月1日

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
Cheers, Kevin

2022年11月26日

nice app great customization . also great communication from the team as well, very helpful . would recommend .

giddorah
美國
使用應用程式 1年多
TYDAL 已回覆 2022年11月27日

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Cheers, Kevin

2022年8月14日

I am delighted with this application and especially with the careful attention I received from Vicky from customer service. She was swift and efficient, and I got great tips from her to apply to my Shopify store. Thank you so much, Vicky!!!

BVP Fashion Marketing
美國
使用應用程式 1年多
TYDAL 已回覆 2022年8月15日

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

2022年7月7日

I was helped by Lance and he was absolutely amazing. Best help I've gotten from a company. Thank you so much! :)

Mami Mogul Worldwide
美國
使用應用程式 1年多
TYDAL 已回覆 2022年7月7日

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

2022年9月11日

Lance was extremely helpful and answered all of my questions. He help me really quickly and provided all of the information I needed. He also shared information on the loyalty app. Great!

VadaWell
美國
使用應用程式 1年多
TYDAL 已回覆 2022年9月12日

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

2023年5月29日

So far so good! Free popup app that works as it should. Customer support is also very nice and helpful! Thank you for all that you do!

Vintaprints
美國
使用應用程式 1年多
TYDAL 已回覆 2023年5月29日

Thank you so much for your kind words and for choosing our app! We're thrilled to hear that you're happy with its performance and that our customer support team has been helpful. We're always here to help you in any way we can :) - Lea, Rivo Support Manager