整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年9月9日

So Far So Good! The best part was great customer service, I was able to get help instantly from Maria who was super sweet!

FreckledFoxCompany
美國
使用應用程式 大約1年
TYDAL 已回覆 2022年9月9日

Thanks so much for the positive review! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Much appreciated, Kevin

2022年5月26日

I have not used the app yet...still setting up but easy to navigate so far. Had to contact customer service and chatted with Lance, who was super helpful and very nice.

Joitoyz
美國
使用應用程式 大約1年
2023年3月26日

Great and quick support, Pete responded quickly and provided all the info I needed. There aren't many design options without css knowledge, but great interface and easy integration.

SecAnd
以色列
使用應用程式 12個月
TYDAL 已回覆 2023年3月26日

We are delighted that we were able to provide you with great and quick support and that you found our interface easy to integrate. We also appreciate your feedback regarding the design options and will take this into consideration as we continue to improve our product. Thank you for choosing our app!
Much appreciated, Kevin

2022年5月17日

I used this app to add promotional emails for my store, I enjoyed how I was assist with completion of the download. the agent went above and beyond what was needed to complete this process. I appreciate the Quilty of service

I AM II
美國
使用應用程式 12個月
2022年10月10日

Just started, so proof will be in the pudding. Very easy to use so far. Would be better if it allowed the option to restrict existing customers or previous website visitors from seeing the popup. Customer service by Pete was excellent too.

Brush Haus AU
澳洲
使用應用程式 11個月
2023年4月13日

Jel was very helpful and provided information and links to explain what was unfamiliar to me. Adding pop-ups should help drive traffic.

Glossy-Too
美國
使用應用程式 10個月
TYDAL 已回覆 2023年4月13日

Thank you for taking the time to leave a review! We are glad you had a positive experience with us. However, we noticed that we didn't quite meet your expectations for a 5-star rating. We would greatly appreciate any feedback you could provide about what we could have done better to earn 5-stars. Our goal is to improve our services continuously, and we value any suggestions or feedback that can help us achieve this.
All the best, Kevin

2022年7月4日

Betty from Customer support was most helpful so this review is really for the service.
The app was easy but it's still early days as I have only just installed it within the last 10 minutes.

VDP Vintage
英國
使用應用程式 10個月
TYDAL 已回覆 2022年7月8日

Hey, VDP Vintage! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin

2022年9月30日

I just added this add to app to my store for pop ups and so far it has been very easy to use. The chat function to enable other features was very helpful and they also added a lot of helpful suggestions to make my...

RIALLUX.CO
模里西斯
使用應用程式 10個月
TYDAL 已回覆 2022年10月11日

Hi, RIALLUX.CO team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

2022年10月27日

Just downloaded this app today, so far it has been easy set up. I spoke with Yaci on chat today and she was very helpful and answered all my questions. Went above and beyond to help me out. The reason I only gave 4 stars is because I haven't used this app for more than 1 hour. So far so good, just cant speak of long term.

Cozy On 56th Street
美國
使用應用程式 9個月
TYDAL 已回覆 2022年10月31日

Hey, Cozy On 56th Street team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

編輯時間:2023年2月12日

when it comes on to customer service, it's a five star for me! very helpful, thorough and specific. I want to thank Paul for his patience.

Mounne Candle
美國
使用應用程式 9個月
TYDAL 已回覆 2023年2月13日

Thanks so much for the review, Mounne Candle team! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime, and our team will be delighted to assist you. 😃 Best regards, Kevin