TYDAL Popups ‑ Email Pop ups , 4,581 則評價
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I just installed this app. I chatted with Therese who helped me set up popup for my store and remove branding. The customer service was really great. They answer the chat instantly and solve any issue you face. Love the app.
Hi, Knickerbocker Grocer team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
all good,really helpful.
all good,really helpful.
all good,really helpful.
all good,really helpful.
all good,really helpful.
all good,really helpful.
I accidentally got disconnected with the first person I worked with. Then once I got reconnected Therese was very helpful. It was quick.
Hi, Krown of Beauty LLC team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
I had a wonderful experience with RIVO Pop-ups. I was working on building my store late at night and looking for an inexpensive way to build a custom pop-up. All the other pop-up apps that I downloaded either had expensive paid plans or their customer service was not available at that particular hour for me to verify that what I was trying to do was even possible. RIVO contacted me immediately upon opening the chat box, offered me multiple solution options, was extremely helpful & pleasant throughout our entire interaction (I went back several times with questions) and went out of their way to research custom code options for me. Wonderful customer service & great option for those looking to create pop-ups without breaking the bank.
We're excited that you had a wonderful experience with us! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Please let us know, and we would be happy to listen. 😊 Best regards, Kevin
Everything was great thanks to Paul.
Quick support from Rivo, and a great attitude as well. I will continue using this app.
Thanks so much for the review, Pax & Beneficia Coffee team! We'd like a chance to see how we could have made your experience a 5-Stars. Or if there's anything we can help you with, please feel free to let us know. 🙂 Best regards, Kevin
Paul was an amazing help! He helped me solve all the issues with the app.
The only thing that would make this a 5 star review is if the app came working 100%
ie.
-Pop up should be centered to the website
-Icon upload should use PNGs
-Custom CSS should be default unlocked.
It feels like these things were intentionally broken to make you contact support and give them a 5 star review.
Thank you for taking the time to share your experience with us!
We appreciate your feedback regarding the app's functionality, and we apologize for any inconvenience that you may have experienced.
Regarding your concerns about intentionally breaking the app, we can assure you that this is not the case. Our team strives to provide the best possible product and customer service to our users, and we take all feedback seriously to improve our services.
Thank you again for choosing our product, and please don't hesitate to reach out to us if you have any further concerns or feedback.
Best regards, Kevin
Just signed up for the app. Rivo support team is extremely helpful with set up. Looking forward to see how it goes in the future
@trish has served me well. thanks thank you for helping,this app and everything is good and coooooolll
Your review means the world to us! 😃 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out to us. Thanks, Kevin
Pete was very helpful when it came to customising the features of our pop up, however the app does have limitations.
We're sorry you have experienced some limitations with the app. We understand that every business has unique needs and preferences, and we strive to provide a customizable and flexible app that meets those needs. However, we also acknowledge that there may be some limitations to what the app can offer.
We value your feedback and would appreciate it if you could provide us with more details about the limitations you experienced so that we can work to improve our app in the future. Please don't hesitate to contact our support team if you have any further concerns or questions.
Thank you for choosing our app and for sharing your feedback with us.
Best regards,
Kevin
great customer service, I was able to chat with someone quickly and they were able to help me easy to use and user friendly
hundred percent free
love it :)
Thank you so much for the positive feedback! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that. Feel free to reach out to us anytime. 😊 Best regards, Kevin