Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

August 12, 2022

Maria was absolutely amazing the best service i have ever received super friendly and most helpful person i have ever met online 1000 Stars +

KNEKT COFFEE
United Kingdom
6 months using the app
TYDAL replied August 12, 2022

This review made our day! 🤩 Thank you so much for the kind words, and we are always here anytime you need our assistance. Cheers, Kevin

July 31, 2023

the experience was easy and the associate was prompt. excited to use this new tool for my online candle shop

Lou Nolan LLC
United States
6 months using the app
TYDAL replied August 2, 2023

Thank you so much for the awesome review! 😊 So glad to hear that your experience was a breeze. Thanks again for the support, and have a great day!
- Lea & Rivo Team

November 20, 2022

Lance was super helpful and I was able to send screenshots of what I was referring to which made communication much easier. I love how onto it these customer service reps are.

True Impressions
New Zealand
6 months using the app
TYDAL replied November 22, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

May 19, 2023

Works great! Nice clean design and easy to work with. I've used other tools that are clunkier and more expensive, and would definitely recommend this one

Blueberry Toys
Canada
6 months using the app
TYDAL replied May 23, 2023

Thank you so much for your kind words and for taking the time to share your experience with us! We're happy to hear that you're enjoying our app. Please don't hesitate to reach out if you have any questions or feedback in the future! - Lea, Rivo Support Manager

November 23, 2022

The staff is so amazingly helpful. Arienne was amazing! thank you for being so great. I will definitely recommend to everyone

Sam Gavriel Fine Jewelry
United States
6 months using the app
TYDAL replied November 23, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

October 29, 2022

Amazing support. Really love the app, so easy to use! Highly recommend it to any store in need of a popup.

kleykollection
Canada
6 months using the app
TYDAL replied October 31, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and for recommending us to the community! Cheers to success to you and your business! All the best, Kevin

June 22, 2022

Great service. Big thank you to Abbe, her knowledge and patience will certainly take my business to new heights.

MiTi Soaps
United States
6 months using the app
TYDAL replied June 23, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨Thanks, Kevin

August 30, 2022

Great app but most important they have the perfect customer service! Thanks to Abbie, my work was minimized since she took care of literally everything! Thank you Abbie!

Theoboards
Cyprus
6 months using the app
TYDAL replied August 30, 2022

You are amazing! ✨ Thank you so much for your kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

Edited December 14, 2022

I would definitely recommend this app. Very easy to use and great staff. I spoke to a lady called Arianne and she was so lovely and helpful. Cannot recommend enough.

Self-lovespiritual
United Kingdom
6 months using the app
TYDAL replied December 14, 2022

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

February 4, 2022

Abbie was super helpful and was able to recommend other apps that would help grow my business. ! Great app, Fantastic Support.

Crystal Lux
Australia
6 months using the app
TYDAL replied February 7, 2022

Excellent! It's music to our ears that you are happy with our app and support! 🥂 Cheers to success!