Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 13, 2023

The Rivo app is outstanding for personalized Pop ups. Their customer support is even better. Abbie went out of her way to help me with some other things on my site. Truly fantastic to see people like Abbie are still out there!

Your Life Your Rules
Australia
6 months using the app
TYDAL replied July 20, 2023

Thanks so much for your kind review! We're thrilled to hear that you love our app. Our team is always ready to go the extra mile to help out. We appreciate the kind words and are here for anything else you need! 🙌
- Lea & Rivo Team

February 22, 2022

Seems easy to use, clean looking appearance on website. Chat was also helpful as well to take off the branding.

kelli montgomery jewelry
United States
6 months using the app
TYDAL replied February 24, 2022

Glad you are liking the app so far, and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way, just shoot us a quick message anytime. 🙂 All the best, Kevin

November 1, 2023

It's a fabulous app that has been very helpful in capturing new customers. The support team also goes above and beyond -- my rep recently solved not only a pop up issue I was having, but fixed a few other things on my site. They are really the best. Don't hesitate to use this app!

GLADFELLOW
United States
6 months using the app
TYDAL replied November 3, 2023

We're delighted to hear the app is successfully helping you capture new customers and that our support team exceeded your expectations! Your enthusiastic endorsement is truly appreciated! 🙌
- Kevin & Rivo Team

October 5, 2022

Jel worked with getting us all set up and went above and beyond to ensure we could achieve our goals

905's Finest Clothing
United States
6 months using the app
TYDAL replied October 5, 2022

Thank you for the wonderful 5-star review! We are here for you anytime. 😊 Cheers, Kevin

November 18, 2022

Excellent! Great customer service. Was very quick in finalizing my request and added new features on top!

Face of Hope
Canada
6 months using the app
TYDAL replied November 18, 2022

Awesome! Thank you so much for the 5-stars! Cheers, Kevin

November 1, 2022

Very friendly while chatting 10/10 help with all questions. Answered all the questions I had to ask and helped on my side too

Hydrodeclothing
United Kingdom
6 months using the app
TYDAL replied November 2, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

March 17, 2022

Really good experience with this app! The team were awesome and have truly exceptional customer service. Would recommend

uPod Group
United Kingdom
6 months using the app
TYDAL replied March 17, 2022

We're so glad to know that you had a great experience using our app. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

March 3, 2022

So far so good. I am really happy with it. You can't ask for a better company, reps or product. Thanks!

Rainbow Glitter Designs
United States
6 months using the app
TYDAL replied March 4, 2022

Glad that you're happy with our app and services so far. Thanks so much for the awesome feedback and 5-stars! 🙌 Cheers, Kevin

December 17, 2022

My experience with the app so far has been great, rivo has really good and fast customer service. Totally recommend.

THE CHIVO BRAND
United States
6 months using the app
TYDAL replied December 19, 2022

We're so delighted to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

December 9, 2022

Abby was great, She was super helpful and gave great advice about some changes I should make to my store!

Brooklynn Rays Boutique
United States
6 months using the app
TYDAL replied December 12, 2022

We're so excited that you are happy with our services! and we truly appreciate you leaving a 5-star review! Thanks, Kevin