Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

May 18, 2022

First time using this service James was so helpful and I got what I needed straightway I would highly recommend using this service + possibilities are endless with their great customer support!

tsandc
United Kingdom
6 months using the app
TYDAL replied May 18, 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. All the best, Kevin

November 21, 2022

I just uploaded it and verified my store with help of Yaci. Yaci was so helpful! You are the best, Thanks.

Royal Platinum UK
United Kingdom
6 months using the app
TYDAL replied November 22, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

May 10, 2023

customer service is awesome! they really help me and reply also fast. i am glad to use it. look forward to running the store with rivo

Gummylab
Singapore
6 months using the app
TYDAL replied May 10, 2023

Thank you so much for your kind words! We're thrilled to hear that our customer support has been helpful. We look forward to supporting you in your store's success! - Lea, Rivo Support Manager

June 16, 2022

C'était facile et efficace dans la prise en main. Le service client est réactif, cela m'a beaucoup aidé !

Lilette Paris
France
6 months using the app
TYDAL replied June 16, 2022

Nous sommes ravis que vous appréciez notre application et nos services ! Merci beaucoup pour les commentaires positifs et la critique! 🌟 Meilleurs voeux, Kévin

August 11, 2022

This app makes it easy to add pop-ups to my store. I talked to Arianne when I wanted the "powered by" logo removed and she was so nice, helpful, and quick! She complimented my store layout and design which helped make my morning! I'm so glad I chose to go with this app.

miss-e's-nailtique
United States
6 months using the app
TYDAL replied August 11, 2022

Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

August 23, 2022

Easy to install. Great support. Customisation is flexible. Looking forward to see results from the opt-in popup.

iHouzit
South Africa
6 months using the app
TYDAL replied August 23, 2022

You are so awesome! 🤩 Thank you so much for the 5-Stars! Let us know any time if any questions come up or if we can help along the way. Best regards, Kevin

May 16, 2022

excellent app and excellent customer service, i highly recommend this app because its user friendly and makes an impact

FLAVISH
South Africa
6 months using the app
TYDAL replied May 16, 2022

We're so happy to see that you had a 5-Star experience using our app! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

August 21, 2022

Customer Service is beyond incredible. Not only did the agent do what was need they went beyond and gave feedback. Agent Paul Needs a raise!

Triple O 999 Clothing
United States
6 months using the app
TYDAL replied August 22, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

March 31, 2022

Service is amazing, product is fabulous. I am so glad I found it, I know it will benefit my store. .

Reusable Lydy
Australia
6 months using the app
TYDAL replied March 31, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin

October 2, 2022

I really enjoyed working with Lance. He was super helpful with providing information on how to best utilise this app and also gave some tips on how to improve some basics on the website. Very Happy :)

The Sully Sisters
New Zealand
6 months using the app
TYDAL replied October 3, 2022

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin