Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

September 2, 2022

Excelente atendimento da Ms. Yaci, super prestativa e educada, realizou o atendimento super rápido!
O App é excelente e funcional, atendeu minha necessidade sem problemas algum! Estou super satisfeito!

Basttine Beachwear
Brazil
5 months using the app
TYDAL replied September 2, 2022

Estamos muito satisfeitos por você estar satisfeito com nosso aplicativo e atendimento ao cliente. 🤩 Muito obrigado pelas 5 estrelas! Se houver mais alguma coisa que possamos fazer ao longo do caminho, não hesite em nos informar. Tudo de bom, Kevin

November 2, 2022

Jel was very, very helpful she went above & beyond her job to make sure I was happy she has a great eye for detail because she seen something I was missing on my store and helped me add that favicon to my page with know problems... Thanks Jel your awesome keep up the grate work.....

Ladies Swagger
United States
5 months using the app
TYDAL replied November 2, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

June 4, 2022

Fast and great support by Maria! Simple and easy app to use and worth to try. Thank you very much..

Jomspend
Malaysia
5 months using the app
TYDAL replied June 6, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🌟 Thanks, Kevin

October 28, 2022

Maria was very helpful! She even went beyond by suggesting what I can do to make my store stand out! She’s awesome!

Zenora’s Closet
United States
5 months using the app
TYDAL replied October 31, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

March 20, 2022

Really helpful staff and easy to use app. Easy to add logo and background to pop up widget. Looks good on website.

Glitterella Wax Melts
United Kingdom
5 months using the app
TYDAL replied March 25, 2022

Thank you for the 5-stars! 😊 We're so happy you are enjoying our app and we are here anytime you need us. Cheers, Katherine

Edited September 21, 2022

It's very much plug and play which is great and was exactly what I was looking for, still looking into all the other features available too! Pete from support was great too and was very helpful :)

Small Garden Sowing
United Kingdom
5 months using the app
TYDAL replied September 21, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

January 25, 2023

I chatted with Paul about some questions I had about the Rivo app. He answered all of my questions and was super helpful.

Belle Blu
United States
5 months using the app
TYDAL replied January 25, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

November 5, 2022

I am using this app to help make a pop up window on my shopify page. The customer service was very nice and helpful regarding how to remove things such as branding and getting access to a more custom look. They even left me a website suggestion which was very informative!

shopwavecreations
United States
5 months using the app
TYDAL replied November 8, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

November 29, 2022

I loved Abbie, she assisted me with my questions and fixed my issue. She was very knowledgeable, quick, efficient and personable. She’s a great asset to the business.

Edenrosecandles
United States
5 months using the app
TYDAL replied November 30, 2022

Your review made our day! 🤩 We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

September 17, 2022

I used this app to help me add the opt-in email pop up and it went very easy and fast to customize it. Plus the customer service I received was wonderful.

She Wears Beauty
United States
5 months using the app
TYDAL replied September 19, 2022

We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin