Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 17, 2022

very good expirience pete from the team answered all my question and even more 5/5 best service whould recommend.

Patriotik America
Germany
5 months using the app
TYDAL replied November 17, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

December 10, 2022

One of the best popups I have ever seen. I will highly recommand. Even chatting with their team was also the nice experience. Thank you so much Team Rivo for full flagship experience.

Premium Nuts
United Kingdom
5 months using the app
TYDAL replied December 12, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

December 21, 2022

Arianne helped me A LOT. the app is super comfortable :)
The app helped me create my first Opt-In popup very fast

Eilish Club
Israel
5 months using the app
TYDAL replied December 21, 2022

Thanks so much for your kind words and 5-star review! We are here for you anytime. Cheers, Kevin

September 10, 2022

New new to the app. Just setting up the pop up now. Easy to configure and has everything you need. Automated support is prompt. So far everything I require.

Petsy Sheet
Australia
5 months using the app
TYDAL replied September 12, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

April 14, 2023

Abbie was fantastic - very fast, kind & helpful!

The app is also great and very easy to use. Would highly recommend.

Loop Scope
Saudi Arabia
5 months using the app
TYDAL replied April 17, 2023

Thank you so much for the 5 stars and recommendation, it means a lot to us, and we're glad to have provided you with a positive experience.
All the best, Kevin

December 11, 2022

And again I really do appreciate this agent helping me with the help I needed. I thank the whole department because without a team, it would be no help.

CafeHARUN
United States
5 months using the app
TYDAL replied December 12, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. 🙂 Thanks, Kevin

May 13, 2023

The assistance I had from Paul was helpful as well as needed. Glad to get help from someone who knows their stuff and are friendly too.

Top Appliance Deals
United States
5 months using the app
TYDAL replied May 16, 2023

Thank you so much for sharing your experience! We're grateful for your kind words. We always strive to provide friendly and knowledgeable service to help our customers succeed! Don't hesitate to reach out if you need help again in the future - Lea, Rivo Support Manager

Edited December 21, 2022

Mica! Chat experience was great. Listened to my issue very carefully and resolved it in secondsss, really appreciated.

HousGard
United States
5 months using the app
TYDAL replied December 21, 2022

We're so happy that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Best regards, Kevin

October 18, 2022

Therese was very quick to help. I am very satisfied, I appreciate your expert knowledge. I will also ask for help in the future if I don't understand something.

madragora
Hungary
5 months using the app
TYDAL replied October 18, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

January 16, 2023

This apps support is truly amazing, Arianne helped me out a ton! I recommend this app to new store owners.

Shoreboat™
Netherlands
5 months using the app
TYDAL replied January 17, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin