Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

April 21, 2023

The client service is really good. I started chatting and they responded almost instantly. Jel was really helpfull and friendly. She even took the time to look at my current store and gave me tips on how to improve it. I am really thankfull for the support.

Prime Pals
Belgium
5 months using the app
TYDAL replied April 24, 2023

Thanks for sharing your positive experience! We're glad Jel was able to help you out and give you some useful tips. We're always here to support you and your store, so don't hesitate to reach out if you need anything in the future. - Lea, Rivo Support Manager

December 13, 2022

VERY GOOD SERVICE, and very good app wich is simply good. easy to understand and clientservice answered right away

Wear Vl
Norway
5 months using the app
TYDAL replied December 13, 2022

We're so excited that you are enjoying our app and services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

March 25, 2022

Respuesta inmediata!! Muy amable y la app está bien buena y fácil uso, además gratis!!!! 100% recomendada

OQB Mercado
Chile
5 months using the app
March 9, 2022

Very friendly and informative customer service. Quick response and quick and detailed feedback. Would recommend to others for help with email pop ups.

LoveNLocksBeauty
United States
5 months using the app
TYDAL replied March 10, 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

November 20, 2022

Very helpful & kind! Eager to help, I appreciate the customer service rep. He also gave me some tips for bettering my account

hallnhell
United States
5 months using the app
TYDAL replied November 22, 2022

Thank you so much for the kind words! 🙌 We are always here for you anytime you need us. Much appreciated, Kevin

November 11, 2022

Customers help is awesome! Pete did great job by answering and helping me. Application works like a charm, and the most best part is that its free!

GamesStash
Latvia
5 months using the app
TYDAL replied November 11, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

August 8, 2022

I received help from Alex and she was amazing. She assisted me with what I needed and it went smoothly and also an easy process! Thank you Alex!

Haus of KYS
United States
5 months using the app
TYDAL replied August 8, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

December 13, 2022

Excellent service and Paul was very helpful thank you

Lovefullgift
United States
5 months using the app
TYDAL replied December 14, 2022

Awesome! Thanks for the 5-stars! 🌟 Cheers, Kevin

November 11, 2022

Very nice looking and simple to use and I was helped immediately by a very nice rep named Jel. Thank you so much for helping me set it up :)

Embroidered Dad Hats
United States
5 months using the app
TYDAL replied November 14, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

March 29, 2022

Trish was wonderful. I always felt like she has my best interest at heart. Great to work with! THANK YOU TRISH!!!

NathansGear.Co
United States
5 months using the app
TYDAL replied March 30, 2022

What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If you have any questions or experience issues along the way, please don't hesitate to let us know. Cheers, Kevin