Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 7, 2022

Abbie was very sweet and helpful! Abbie went beyond and above to help em and I was very thankful for all of the help! I am excited yo use this app!

Happybearslime
United States
5 months using the app
TYDAL replied July 8, 2022

Thanks for the wonderful 5-Star review! 😊 We truly appreciate you using the app. If you have further questions or experience issues along the way, just let us know. Much appreciated, Kevin

December 12, 2022

Awesome customer support Yaci was the best, very helpful went above and beyond in helping our site, the brand and overall support.

earthandelle
United States
5 months using the app
TYDAL replied December 12, 2022

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

December 14, 2022

El soporte técnico es muy rápido y muy eficiente. Gracias Abbie por tu ayuda. He podido resolver todas mis dudas y me ha ofrecido Tips muy interesantes para mejorar mi proyecto.
Júlia

LEDyoushine
Spain
5 months using the app
TYDAL replied December 14, 2022

¡Usted es maravilloso! ¡Agradecemos que se tome el tiempo para dejar comentarios positivos y una revisión de 5 estrellas! ❤️ Si hay algo más en lo que podamos ayudarlo, háganoslo saber en cualquier momento. Nuestro equipo estará encantado de ayudarle. 🙂 Gracias Kevin

May 12, 2022

Arianne is the best. Very amazing customer care experience, very detailed ,knowledgeable, quick responses and able to solve my Problems. Thanks Arianne

ClasseRichelux
United States
5 months using the app
TYDAL replied May 12, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

February 19, 2023

Jel was super helpful and friendly and quick. I love this app. I switched over from a different app hoping this one is better and it is! I use all 3 popups, loyalty, and reviews.

BeesSoaps
United States
5 months using the app
TYDAL replied February 19, 2023

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
Best regards, Kevin

May 30, 2022

Very great support. It was very easy to chat with them. And my problems are fix as well. Thank you for your got work!

Trendingsshop
Germany
5 months using the app
TYDAL replied May 30, 2022

We're so thrilled that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

January 25, 2023

Paul was very helpful. I hope this app helps me to collect more emails and ultimately generate more revenue.

Ardor Scrubs
United States
5 months using the app
TYDAL replied January 25, 2023

Thanks so much for choosing us! 🙌 We work hard in creating apps that are easy and quick to install but most importantly, help generate revenue! Thanks so much for the 5-star review! ✨ Best wishes, Kevin

January 2, 2023

Super support sehr nett und mega hilfsbereit kann ich jedem nur weiter empfehlen. Mega einfach zu nutzen ist nur empfehlens Wert

kidfromtheblock
Germany
5 months using the app
TYDAL replied January 2, 2023

Wir freuen uns sehr, dass Ihnen unsere Unterstützung gefällt! Ihre Bewertung bedeutet uns viel, und wir helfen Ihnen gerne weiter und stehen Ihnen jederzeit zur Verfügung. Vielen Dank für 5 Sterne! 🌟Prost, Kevin

October 7, 2022

lance was extremely helpful and flattering. thank you lance. i would defintely reccomend this app to anyone who has a store.

The Calm Comfort
United States
5 months using the app
TYDAL replied October 10, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

October 13, 2022

This is probably the easiest app I have downloaded so far for Shopify... But not every app as their own Pete! He has been extremely helpful and very responsive! Highly recommend (the app and Pete)

AliensBay
United States
5 months using the app
TYDAL replied October 13, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you love the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin