Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

February 20, 2024

Arrianne assisted me and she was very prompt and helpful. She even gave extra suggestions on how to improve my store that is not related to the pop up.

5 stars for the service

Curates Co
Singapore
28 minutes using the app
TYDAL replied February 21, 2024

So happy to hear our support was prompt and went the extra mile with suggestions! Your 5-star rating for our service is much appreciated. Thanks a lot! 😊
- Kevin & TYDAL Team

March 29, 2024

Just downloaded the app, but so far so good! Customer service is super responsive and helpful... and friendly :)

A Tam Bam Creation
United States
About 1 hour using the app
TYDAL replied April 1, 2024

Thanks for giving us a try! We're thrilled you're off to a great start and found our customer service responsive and friendly.
- Kevin & TYDAL Team

June 1, 2024

fast service

新萬國鐘錶
Taiwan
About 1 hour using the app
TYDAL replied June 3, 2024

Glad you found our service quick! We're here to make things easy for you. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team

January 15, 2024

The absolute BEST customer service! Shout out to Abbie for all of her help! I highly recommend! :)

Underrated Muse
Canada
About 4 hours using the app
TYDAL replied January 17, 2024

Wow, thank you for the awesome feedback! We're thrilled you're satisfied with our customer service, and a big shout out back to you for the recommendation!
- Kevin & Rivo Team

January 30, 2024

Mica was a great help to me. She was able to help me with my original problem and took time to help me with another feature. very helpful and quick

AquaDon Health
United States
27 minutes using the app
TYDAL replied February 1, 2024

Happy to hear you received the help you needed, plus a bit extra! 🚀 Your feedback is much appreciated. We're always here to support you quickly and effectively.
- Kevin & Rivo Team

January 16, 2024

Excellent app! Great service.

SilkEdged Mulberry Silk Co.
United States
3 days using the app
TYDAL replied January 18, 2024

We're so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Rivo Team

January 26, 2024

Definitely recommend using this app! Really good and fast chatting support with Paul! Super helpful!

Yoocandle
Canada
36 minutes using the app
TYDAL replied January 30, 2024

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & Rivo Team

November 30, 2023

Paul was super helpful and very quick to respond! He gave some awesome suggestions for our store and helped answer my query. Would recommend!

CaNibble Tools
Australia
28 minutes using the app
TYDAL replied December 1, 2023

Great to hear our team was able to help! We're glad our suggestions were useful. Thanks for recommending us.
- Lea & Rivo Team

March 25, 2024

the customer service is great and the app is easy to use and modify.

The CaliBorn Store
United States
About 1 hour using the app
TYDAL replied March 26, 2024

Thrilled you're enjoying our app and customer service! Thanks for the kind words. We aim to keep it easy and helpful! 🌟
- Kevin & TYDAL Team

February 23, 2024

amazing

HINT
United States
28 days using the app
TYDAL replied February 26, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & TYDAL Team