Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

March 10, 2022

They recommended us their new app and the pricing was so reasonable. And also all features are very convenient. Thank you

The Crème Shop
United States
Over 2 years using the app
TYDAL replied March 11, 2022

You are so awesome! Thank you so much for the 5-Stars! Cheers, Kevin

May 20, 2022

Great app and super great and professional support. Thumbs up especially to Abbie! I really recommend this app mostly for the beginners ...

FinnMarket
Finland
Over 2 years using the app
TYDAL replied May 20, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! Much appreciated, Kevin

May 16, 2022

Betty helps a lot with my inquiries, and she's so friendly and responds very quickly. I really like this APP and will surely use it for store pop-ups and other functions to explore!

SHEGLAM
Singapore
Over 2 years using the app
TYDAL replied May 16, 2022

We are so thrilled that you love our app and services! Thank you so much for the positive feedback and review! 🌟 If there's anything else we can do, please feel free to reach out anytime. Best wishes, Kevin

June 30, 2022

I got this app for my shopify store I just bought and needed some support to take the site branding off. Next thing I know Abbie was right there to assist me and I didn't want to leave the chat. I felt care, engagement, and genuine support from this young lady. Not only for my direct need but as we progressed Abbie filled me in on things I needed to know and some things I didn't even know I needed to know! As well as providing me with some awesome perks. She was insightful, sweet, and so helpful. The app itself is a GREAT addition to my website but having Abbie there to guide me was more than I could have asked for. Thank you, Abbie for your amazing support and responses. :D

Tapestrae
United States
Over 2 years using the app
TYDAL replied June 30, 2022

You are amazing! ✨ Thank you so much for the thoughtful review and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

June 20, 2022

Highly recommend this app! It adds a great feature and the customer service is out of this world! Betty was beyond helpful! 10 out of 10!

Pine Top Brand
United States
Over 2 years using the app
TYDAL replied June 20, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

Edited June 3, 2022

I found the interface very very easy to use - intergration with shopify worked perfectly - great support as well!

Poster Projects
Denmark
Over 2 years using the app
TYDAL replied June 3, 2022

We're so glad you're happy with our app! Thanks so much for the positive 5-star review! If you have further questions or experience issues along the way, please let us know. Cheers, Kevin

February 15, 2022

Fantastic service from Harleen to get all set up :) Thanks for the great app and swift assistance, very good service.

VXS GYM WEAR
United Kingdom
Over 2 years using the app
TYDAL replied February 15, 2022

Excellent! It's music to our ears that you are happy with our app and services! Thanks so much for the 5-stars! 🤩 All the best, Kevin

July 18, 2022

I used this app to create pop-up email incentives for my customers. I had a few questions about how to get everything up and running, so I spoke with Abbie from the support team. She was super helpful, supportive, and kind. 10/10 would recommend this app for anyone looking to include email popups in their store!

FORKBALL
United States
Over 2 years using the app
TYDAL replied July 18, 2022

We appreciate you using our app and are so glad you are satisfied with our customer service! Thank you so much for your kind words and for recommending us to the Shopify community! If you ever need further help along the way, just let us know. 🙌 All the best, Kevin

June 23, 2022

Ryan was super helpful and his customer service was beyond amazing. Thanks again for helping me get the opt-in popup fixed.

Purposely Kreative Design Studio
United States
Over 2 years using the app
TYDAL replied June 23, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback, and we are grateful that you are happy with our services! 🤩 Much appreciated, Kevin

July 28, 2022

Alex was incredibly helpful in assisting me to set up the App. She was polite, friendly and professional and even made sure to grant me some special features as an extra which made me feel special and valued as a customer.

Under The Cuff
United Kingdom
Over 2 years using the app
TYDAL replied July 28, 2022

It's music to our ears that you are happy with our services. Thank you for leaving such a wonderful review, and we greatly appreciate you using our app! 🍻 Cheers, Kevin