Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 18, 2022

It can be intimidating to be a new small business owner, especially if you decide to build your website from scratch and have no idea what apps you should add. Vicky from Rivo Email popups was a HUGE help and assisted me greatly with my request as well as giving me recommendations on how to improve my store. The fact that Vicky went above and beyond to help shows that Rivo invests in its employees. Thank you Vicky!!

pawfecto.au
Australia
Over 2 years using the app
TYDAL replied June 20, 2022

Thank you so much for the thoughtful review and wonderful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Much appreciated, Kevin

June 2, 2022

I used this app to help capture customer information and help drive sales. I have been very happy happy with the customer service Ive received as well

sender-rampsANZ
Australia
Over 2 years using the app
TYDAL replied June 2, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the 5-stars and we greatly appreciate you using our app! If you have further questions along the way, just let us know. We are always happy to help. 😊 All the best, Kevin

July 9, 2022

So Vicky from the support was amazing. Helpful, sweet, and fast. The pop-up looks great, I love the copy and it will really help us.

Bike Binderz Canada
Canada
Over 2 years using the app
TYDAL replied July 11, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

April 1, 2022

The customer service for this app is absolutely amazing. Very easy to use and helpful for my store.

jadoreneedlepoint
United States
Over 2 years using the app
TYDAL replied April 1, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback! 🤩 All the best, Kevin

February 17, 2022

Harleen was great in proving me a quick solution to my issue. So far, loving the app. Thanks so much!

Peek Baby Co.
United States
Over 2 years using the app
TYDAL replied February 17, 2022

Glad that we were able to help fix the issue you were having. 🌟 Thank you so much for leaving a positive 5-star review. Let us know anytime if there's anything else we can help with. All the best, Kevin

May 18, 2022

So easy to use and Betty from chat support was incredibly helpful and kind. 10 out of 10 would recommend. They understand the importance of customer service.

Dune East
United States
Over 2 years using the app
TYDAL replied May 18, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 😊 We truly appreciate you using our app. Much appreciated, Kevin

July 7, 2022

Super easy to use with top-notch customer support. This is by far the most straight forward app with great features, does exactly what it says. Abbies service was 5-star, friendly, helpful and professional, couldn't have asked for more.

Cosmic Jade
United Kingdom
Over 2 years using the app
TYDAL replied July 7, 2022

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

March 11, 2022

I liked how personalised the experience was. Easy to set up and everything else is ready to go. Great for beginners. Thank you!

Studio Soup
United Kingdom
Over 2 years using the app
TYDAL replied March 14, 2022

We are so pleased that you like our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin

June 23, 2022

This helps definitely the best on the market. Easy to use, quick and the customer support is awesome. Thanks again. You also made my day. Cheers

belabelledshop
Hungary
About 2 years using the app
TYDAL replied June 23, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and awesome 5-star review! All the best, Kevin

May 30, 2022

Lance was very responsive and easy to chat with. The app was easy to set up and install. Hopefully we will see good results with Rivo.

PhoenixLuxe
Canada
About 2 years using the app
TYDAL replied May 30, 2022

Thank you so much for the feedback and 5-Stars! We're so glad that you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin