Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Fabulous service and easy to use! Paul was brilliant answering all my questions and showing all the options of what the app could do to help my business
We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin
Jel was possibly the most helpful person I've ever encountered AND went above and beyond the scope of what she was helping me with to offer tips and advice for other ways to make improvements to my website that I hadn't even considered. She was not pushy, and all of it was totally free. She just sent me informational links and was overall just enjoyable to interact with. On top of that, the Rivio app itself seems pretty on point with its delivery, and I'm exicted to check out all the ways I can customize things. Thank you, Jel!
So glad to hear that you had an amazing experience with our team! 🎉 we can't wait to see how you customize everything! 🚀 Thanks a bunch for your kind words! 💙
- Lea & Rivo Team
OMG PAUL IS AMAZING!!! I was so confused and stressed out on making my website better but WOW, after working with Paul, i feel so much relief and joy ! He answered all of my questions and he went ABOVE AND BEYOND to help! He helped me make the adjustments that I was looking for and he also sent me a few links to help educate me on the importance on coding! Now my website looks better than before and i owe it all to Paul!!
Thank you Paul for making my day and being such a joy !!
We're humbled by your kind words and grateful for your support! It's always wonderful to hear that our services have made a positive impact on our customers. We'll continue working hard to provide the best possible experience for everyone who chooses us.
Best wishes, Kevin
So far so good. My popup needs are pretty basic right now, and this does the trick. Support was super quick the moment I hopped on the chat, which was nice, too.
So glad to hear that our app is meeting your needs! 🎉 We always strive to provide quick and helpful support - we're here for you! Thank you for sharing your experience! 💙
- Lea & Rivo Team
Mel is awesome! She really helped me a lot with installing this new app. Thanks again, Mel for all your help!
Thank you so much for your kind words! I'm thrilled to hear that we were able to assist you with the app installation. If you ever need help again, don't hesitate to reach out. - Lea, Rivo Support Manager
Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.
Thank you for sharing your experience with us! Great to hear that you found our app user-friendly and easy to understand! We're glad that we could make your experience a great one. Thank you for choosing Rivo! - Lea, Rivo Support Manager
Good!!
Thank you so much for the review! Feel free to reach out if you need help along the way!
- Kevin & Rivo Team
good customer service best sport i really like it she is so help full i recommend this app more then what we need here
Thank you so much for your kind words! So glad that you enjoy using our app and appreciate your recommendation. If you need anything else, don't hesitate to reach out! - Lea, Rivo Support Manager
I love using Rivo! It's a great app, very easy to use and support was very helpful when setting up for my website!
Thank you so much for the amazing feedback! We're thrilled to hear that you love using our app. Our team is always here to assist you when you need help. - Lea, Rivo Support Manager
Très facile à utiliser et très pratique. Le service client est aussi très réactif et très agréable. Je recommande !
Nous apprécions votre recommandation et sommes ravis d’avoir gagné votre confiance. Merci d'avoir pris le temps de partager votre expérience avec les autres.
- Kevin & Rivo Team