Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 27, 2022

The app is excellent and can be customized as much or as little as you want. Customer service was even better.

Ettos.co
Colombia
5 months using the app
TYDAL replied July 28, 2022

Your review means the world to us! 🙂 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out to us. Best regards, Kevin

October 27, 2022

Lance was very helpful in the customer service chat and the function of the service itself is very simple for my website and exactly what I need!

Snails Clothing
Canada
4 months using the app
November 23, 2022

It seems to be working great so far. I really like the customer service offered and the fact that it is a free widget.

Made For Him
United Kingdom
4 months using the app
TYDAL replied November 23, 2022

Thanks so much for the review! We'd like a chance to see how we could have made your experience 5-Stars and any feedback you have for us. Or if we can help in any way, please don't hesitate to let us know. Best regards, Kevin

September 23, 2022

The User Interface is easy to use and the support team is good at their job. We can also customize design for pop up mail.

Dudsco
India
4 months using the app
TYDAL replied September 23, 2022

Thank you for taking the time out of your day to leave us a review! Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 🙌 All the best, Kevin

December 16, 2022

App seems to work nicely and Pete was very helpful. I gave it 4 stars because it looks good on the tin, but haven't tested it out yet.

Sam Russell Merch
United Kingdom
4 months using the app
TYDAL replied December 19, 2022

Hi Sam Russell Merch team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

August 4, 2022

Good - Arianne helped me to set up the Opt-in out banner. Fantastic person.
Very passionate and loving.

gadgetcrep
United Kingdom
3 months using the app
TYDAL replied August 5, 2022

Your review means the world to us! 🌟 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out. Cheers, Kevin

December 13, 2022

I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.

SarussiUpcycling
United Kingdom
3 months using the app
TYDAL replied December 19, 2022

Hi SarussiUpcycling team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

December 2, 2022

Quick and great support by Mica. The app itself is easy to use and has a nice lay-out on the sorefront.

EcoFora
Belgium
3 months using the app
TYDAL replied December 4, 2022

Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin

December 22, 2022

God oplevelse. Jeg skulle bruge et pop-up til min webshop, og her var Rivo nem og brugervenlig. og tak for hjælp til Betty!

Fodboldhjerner
Denmark
3 months using the app
TYDAL replied December 22, 2022

Vi er glade for, at du er vild med vores tjenester indtil videre! Fortæl os, hvordan vi kunne have gjort din oplevelse til en 5-stjernet, og vi ville være glade for at imødekomme! Venlig hilsen, Kevin

May 21, 2022

Llevo pocas horas usando el app y el soporte al cliente me parece increíble y además ya he conseguido nuevos suscriptores. Muchas Gracias a los creadores y a Marvin por tan buena atención.

American Beauty Supply
Panama
2 months using the app