Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and powerful optimization tools that enhance product visibility and customer engagement. They commend its seamless Shopify integration, auto-popup feature, and customizable settings. The responsive and helpful customer support, free CSS styling customization, on-screen discount codes, and beautifully designed pop-ups are also praised. Merchants find the app's insightful analytics, special promotions, and email sign-ups via pop-ups beneficial for capturing new customers and improving the shopping experience.

September 18, 2022

easy setup of a clean looking subscribe pop up! only con is probably that you cant customise the font to your exact style, there's a range of web safe fonts available though :) very helpful team!!

magali.ceramics
Australia
About 2 months using the app
January 5, 2023

The staff are super helpful and very accomodating and I really am grateful for their service. I would like to see in the near future, the ability to link an MP3 file as a freebie for an opt in. Thanks to Betty and the team great work.

Postpartum Nurturing
Australia
About 2 months using the app
TYDAL replied January 5, 2023

These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin

August 13, 2022

Really help full great app
You're so nice to talk with! is very helpful for me for showing newsletter

khamsaDot
Pakistan
About 2 months using the app
TYDAL replied August 15, 2022

Thank you so much for leaving a review! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Feel free to reach out to us to share any insight. Best regards, Kevin

Edited May 31, 2022

I chose this app as it seemed simple and user friendly and I was not disappointed! Within minutes I had a visually appealing pop-up for my website to help build my email subscribers list! I dealt with Abbie and she was just so much fun to chat with.

T. Lees
Canada
About 1 month using the app
January 12, 2023

Great app, easy to use and customise. The customer service was very prompt and helpful. Would recommend!

lendropstudios
Australia
About 1 month using the app
TYDAL replied January 16, 2023

Thanks so much for the review! We'd like a chance to see how we could have made your experience a 5-Stars and any feedback you have for us. Or if we can help in any way, please feel free to let us know. Best regards, Kevin

September 20, 2022

I am still setting up my pop-up but so far so good! The customer support is excellent and I love that remove their branding from my content.

Jazzy Babes
United States
21 days using the app
TYDAL replied October 3, 2022

Hi, Jazzy Babes team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

July 13, 2022

Giving 4 stars only because I just downloaded this app, BUT I am excited to see how it does! Customer service though, top-notch. Vicky was super helpful and answered all of my questions. Complimentary of my store and brand, and was very knowledgable. Off to a great start I would say!

Rustic Smoke Candle Co.
United States
14 days using the app
TYDAL replied July 18, 2022

Hi, Rustic Smoke Candle Co. team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin

May 24, 2022

First time using coupon code app, easy to install. Abbie was great, really helpful. I enjoyed speaking with her.

Fancylittleparty
United States
11 days using the app
September 1, 2022

I like how easy the app is to use, I wish it offered SMS marketing and perhaps the option to send a digital product (instead of applying a discount), that's the only reason why I can't rate it 5 stars... Abbie was very helpful and answered all my questions.

Empress Visions
United States
7 days using the app
October 4, 2022

I can't seem to adjust the frequency that visitors see the app, so I will have to continue to research this issue. Other than that, it was very simple to set up and customize, and I spoke to Therese who was very helpful in removing the rivo logo from the pop up. Hopefully she will be able to help me with the pop up frequency.

Courtney Denise Lipson
United States
5 days using the app
TYDAL replied October 11, 2022

Hi, Courtney Denise Lipson team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin