Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and powerful optimization tools that enhance product visibility and customer engagement. They commend its seamless Shopify integration, auto-popup feature, and customizable settings. The responsive and helpful customer support, free CSS styling customization, on-screen discount codes, and beautifully designed pop-ups are also praised. Merchants find the app's insightful analytics, special promotions, and email sign-ups via pop-ups beneficial for capturing new customers and improving the shopping experience.

May 21, 2022

I used this to put a pop up for people to sign up for free shipping. The instant chat was very helpful

Spice Girl Sauces
United States
About 1 hour using the app
September 19, 2022

So far it has been extremely easy to use and I got excellent customer support from Therese. She was very quick to answer my question.

Vegan Asian Kitchen
United States
About 1 hour using the app
TYDAL replied September 23, 2022

Hi, Vegan Asian Kitchen team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

September 1, 2022

I am using this app to create popups on my website. Customer service is great so far! Can't wait to make my first poop up!

Ivy Ruth's Boutique
United States
About 1 hour using the app
TYDAL replied September 2, 2022

Thank you for taking the time out of your day to leave us a review! 🙂 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 🙌 All the best, Kevin

July 10, 2022

I just installed the app & so far, so good. I replaced another app with this one. Vicky was amazing with assisting me :)

BeYOUtifully Favored, LLC
United States
About 1 hour using the app
TYDAL replied July 14, 2022

Hi, BeYOUtifully Favored, LLC ! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin

August 11, 2022

I've just started using it, but I can tell you the service support from Arianne was OUTSTANDING, she helped me quickly, perfectly, and was fun to work with (no seriously. GIFs with support staff? Unheard of fun)

GothFromHoth Designs
United States
About 1 hour using the app
TYDAL replied August 19, 2022

Hi, GothFromHoth Designs team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you.
Best regards, Kevin

July 1, 2022

5 stars for Lance, who helped me in an efficient and effective way. 4 stars because I haven't had the full Rivo experience yet in terms of effectiveness. Love how easy this was to set up!

Lunar Love Candle Co.
Canada
About 1 hour using the app
TYDAL replied July 4, 2022

Hey, Lunar Love Candle Co! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message.
Best regards, Kevin

November 3, 2022

This app was really easy to set up and I had amazing help from Pete when I need to ask a couple of questions. Very helpful and quick to respond.

Saint11crystals
New Zealand
42 minutes using the app
TYDAL replied November 3, 2022

Thank you for taking the time out of your day to leave us a review! Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 😃 All the best, Kevin

September 25, 2022

Great app! And wonderful customer service as well! Love the useability - It's very easy to get started - The only thing stopping me from giving 5-stars is that, as of yet, we don't get option to enable double-opt-in which is required by law in some countries.

SMAGdansk
Denmark
31 minutes using the app
February 8, 2023

Great customer support by Abbie! quick replies and help. precise and to the point, Recommended apppp!

GoActiveShop
Norway
29 minutes using the app
TYDAL replied February 9, 2023

Thanks so much for the review! Our goal is to exceed your expectations, and would love to hear your feedback on how we could have made your experience a 5-Stars. Just drop us a line anytime. Best regards, Kevin

May 10, 2022

voy a probar la aplicación para ver cómo funciona esto de los popup. Todavía no puedo decir si es o no útil. El servicion de atención es muy atento, eso sí.

Urdaibai Txakolina
Spain
26 minutes using the app