Reviews (2,238)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. They appreciate its user-friendly design, easy installation, customizable options, and seamless integration with Shopify. Features like smart triggers and precise targeting are praised for enhancing sign-up rates without disrupting the user experience. The responsive customer support is also noted for its professionalism and helpfulness.

December 19, 2024

good

Na-poti
Slovenia
31 minutes using the app
TYDAL replied December 26, 2024

Great to hear you're pleased with the service! If there's anything more we can do for you, just let us know.
- Kevin & TYDAL Team

October 25, 2024

Great customer support (Jamie) was a great help and would recommend this app for anyone trying to step up their marketing game!

Bean Bag Corp
Canada
13 minutes using the app
TYDAL replied October 27, 2024

So glad to hear our support could help you step up your marketing game! Thanks for recommending us and for the awesome review! 😊
- Kevin & TYDAL Team

October 24, 2024

I just installed this app, the customization is that simple and straightforward and the support Jamie provided was absolutely exceptional. I truly appreciate you, Jamie! Shoutout to the Tydal Team—much love!

Deep Root African - DRA
Ghana
About 1 hour using the app
TYDAL replied October 27, 2024

Thrilled to hear you found the setup simple and our support exceptional! Thanks for the shoutout and much love back at you from the Tydal Team! 😊
- Kevin & TYDAL Team

October 10, 2024

It is so easy and quick to use

SKR store
Mexico
About 1 hour using the app
TYDAL replied October 14, 2024

Thanks for your feedback! We're glad you find it easy and quick to use. That's exactly what we aim for! 😊
- Kevin & TYDAL Team

July 4, 2024

Sam helped me out! it was quick, easy, and TYDAL popups works great.
Thanks a lot.

MOTOVELEZ
Colombia
About 2 hours using the app
TYDAL replied July 8, 2024

Glad to hear it was quick and easy! Thanks for choosing TYDAL popups—we're happy you're satisfied with the results! 😊
- Kevin & TYDAL Team

June 25, 2024

Really Great Response from Sam also with his Guidance i can able to solve my issue quickly

Angel_Divastar
India
About 1 hour using the app
TYDAL replied June 26, 2024

So glad to hear our support team could help you solve the issue quickly! Thanks for sharing your experience. 😊
- Kevin & TYDAL Team

June 21, 2024

If you want to interact with your customer, the TYDAL Popups is the best option you can get so far! The support team is very professional so you can modify your pop-up easily with their help. Try to believe it.

Bling Days
United States
5 months using the app
TYDAL replied June 24, 2024

Thank you for your enthusiastic recommendation! We're thrilled you're finding TYDAL Popup and our support team so helpful. Here's to more great interactions!
- Kevin & TYDAL Team

June 19, 2024

It was great! I was helped by Sam and my issue was resolved quite fast.
Thank you for making your app freely available to vendors and for your great support service!

gadgetrod.com
United States
About 6 hours using the app
TYDAL replied June 20, 2024

Thank you! We're glad we could help resolve your issue quickly. We're committed to supporting vendors like you. Let us know if you need anything else!
- Kevin & TYDAL Team

June 18, 2024

Ho installato l'app per Shopify e Sam è stato di ottimo aiuto per la configurazione delle impostazioni, molto disponibile e mi ha dato anche dettagli utilissimi per la mia attività! A presto Sam!

La Boutique d'Annette
Italy
About 3 hours using the app
TYDAL replied June 20, 2024

Grazie per la tua recensione! Siamo davvero lieti che la nostra app possa aiutarti a semplificare le tue impostazioni e fornire utili approfondimenti aziendali. Non vedo l'ora di aiutarti di nuovo presto!
-Kevin e la squadra TYDAL

June 18, 2024

Nice app, easy to install, good customer service!

Tumbler World
United States
12 minutes using the app
TYDAL replied June 19, 2024

Thanks for the great review! We're glad you found the installation easy and our customer service helpful. Happy to have you with us! 😊
- Kevin & TYDAL Team

June 9, 2024

Great

The Big Kart
India
About 1 hour using the app
TYDAL replied June 10, 2024

Thanks for the feedback! We're glad you're happy with our service. If you ever need anything, just let us know. 😊
- Kevin & TYDAL Team

June 1, 2024

Great app! Integration was really easy and simple, along with the customisation.

Jamie on the live help chat was quick to reply and got any of my questions resolved. Super happy!!

DEVELLI
Australia
4 months using the app
TYDAL replied June 3, 2024

Thank you! We're thrilled to hear you found the integration smooth and love our live chat support. Happy to help anytime! 😊
- Kevin & TYDAL Team

May 31, 2024

I had an issue and the help center (Jamie) quickly resolved it via chat and even gave me some suggestions for business changes related to my shopify store which was very helpful. Good job!

Biovalley
Romania
5 months using the app
TYDAL replied June 3, 2024

Delighted to assist! We're here to solve problems and help your business thrive. Don't hesitate to reach out anytime you need assistance. Thank you!
- Kevin & TYDAL Team

May 22, 2024

Absolutely fantastic app, that works Great, collects emails and looks awsome, support staff are also amazing especially Jamie, thanks for your help!

UK Bargains Galore
United Kingdom
24 days using the app
TYDAL replied May 23, 2024

We're thrilled you love our app! 🎉 Our team here at Tydal are here to make your experience awesome. Thanks for your support!
- Kevin & TYDAL Team

May 14, 2024

PetParadise
Spain
About 6 hours using the app
May 13, 2024

I'd stongly recommend this pop up app they have a very helpfull and fast support, thanks to Sam.

rejuvele
Egypt
31 minutes using the app
TYDAL replied May 16, 2024

Thank you for recommending us! We're thrilled you found our support helpful and speedy. Don't hesitate to reach out anytime!
- Kevin & TYDAL Team

May 7, 2024

I’m loving this app!! The customer service is exceptional! There’s a lot of cool features you can run into when you start to discover this app!

Ailema Imperial Jewelry Shop
United States
About 8 hours using the app
TYDAL replied May 9, 2024

Thrilled to hear you're loving the app! We're here to support you as you explore its awesome features. Let us know if you need any help along the way!
- Kevin & TYDAL Team

May 6, 2024

Great support and awesome email capturing feature!

CozyAngel
Canada
6 days using the app
TYDAL replied May 8, 2024

Glad you love our support and email capturing! Thanks for the shoutout!
- Kevin & TYDAL Team

May 2, 2024

Acabei de instalar e configurar. Bastante simples e funcional.

La Mery Cosmetics
Brazil
31 minutes using the app
TYDAL replied May 6, 2024

Fico feliz em ouvir isso! Nosso objetivo é simplicidade e funcionalidade. Se precisar de ajuda, sinta-se à vontade para entrar em contato. Aproveite para usá-lo!
- Equipe Kevin e TYDAL

April 18, 2024

Very good service! they help fast!

Express Shoppen
Sweden
About 1 year using the app
TYDAL replied April 22, 2024

Thanks for the great review! We're thrilled to hear you received fast help from our team. 😊
- Kevin & TYDAL Team

April 15, 2024

Ronazen
India
36 minutes using the app
April 11, 2024

Excellent service, Sam was super reactive and of great help. Totally met all my expectations.

Ma boutique
France
18 minutes using the app
TYDAL replied April 15, 2024

Thank you for your wonderful review! We're thrilled we could meet your expectations and help you efficiently.
- Kevin & TYDAL Team

April 7, 2024

great app

PURE GLOW
France
43 minutes using the app
TYDAL replied April 8, 2024

Thanks! We're so glad you think it's great. 😊 Your feedback means a lot to us!
- Kevin & TYDAL Team

April 4, 2024

Jamie was very helpful. She has offered me great feedback to help boost my website. Great job!

Dluxxcosmetics
United States
38 minutes using the app
TYDAL replied April 8, 2024

So glad to hear that! We're thrilled our feedback could help boost your website. Thanks for the shout-out!
- Kevin & TYDAL Team

April 4, 2024

Ótimo suporte, muito prestativos e ótima aplicação.

Mr Jack Eletrônicos
Brazil
About 1 hour using the app
TYDAL replied April 8, 2024

Obrigado pelas palavras amáveis! Estamos felizes por você ter achado nosso suporte útil e nosso aplicativo excelente. 😊
- Equipe Kevin e TYDAL

April 4, 2024

Great app! It has so many useful functions for collecting emails and support are amazing!

The Natural Worth
United Kingdom
About 3 hours using the app
TYDAL replied April 5, 2024

Thrilled you're loving the app and finding the email collection functions useful! Big thanks for the support shout-out. 😊 We're here to help anytime!
- Kevin & TYDAL Team

March 29, 2024

Just downloaded the app, but so far so good! Customer service is super responsive and helpful... and friendly :)

A Tam Bam Creation
United States
18 minutes using the app
TYDAL replied April 1, 2024

Thanks for giving us a try! We're thrilled you're off to a great start and found our customer service responsive and friendly.
- Kevin & TYDAL Team

March 28, 2024

Good support

Stirs Cereal
United States
Over 1 year using the app
TYDAL replied April 1, 2024

Thanks for the feedback! We're glad you're happy with our support. Here for you anytime.
- Kevin & TYDAL Team

March 26, 2024

jamie was very informative and helpful in many ways!
gave me pointers on my website and sent step by step instructions to do so.
thank you jamie!

eve.by.desire
United States
32 minutes using the app
TYDAL replied March 28, 2024

Thrilled to help and glad you found the advice useful! Thanks for the shout-out. If you have more questions, we're here for you.
- Kevin & TYDAL Team

March 21, 2024

Simple and easy to use and customize. Great for beginners.

Essence of Zen
United States
About 4 hours using the app
TYDAL replied March 25, 2024

Thanks for your feedback! We're so glad to hear our app is user-friendly and helpful for beginners. Here to support your journey anytime!
- Kevin & TYDAL Team

March 19, 2024

The Support Team (Jamie) Helped me a lot with Pop-up features, they're polite and they respond very quickly, I'm satisfied with the Team and the app as well

Artizaq
Austria
2 days using the app
TYDAL replied March 20, 2024

So glad our support team was a big help with the pop-up features and that you're happy with both the team and the app! Thanks for your kind words!
- Kevin & TYDAL Team

March 18, 2024

TYDAL Popups is a must-have app for Shopify store owners aiming to expand their email lists seamlessly. Installation is quick, and customization options are user-friendly. With smart triggers and precise targeting, TYDAL maximizes sign-ups without disrupting the user experience. Its insightful analytics and seamless integration with email marketing platforms make it indispensable for efficient campaigns. Highly recommended for all Shopify merchants!

USA Footwear
United States
17 minutes using the app
TYDAL replied March 19, 2024

Thanks for the glowing review! We're thrilled our app is making your email list expansion smoother. Here to support your Shopify success!
- Kevin & TYDAL Team

March 15, 2024

very high quality, super good customer service team aswell they responded very fast :)

Briloe
New Zealand
3 days using the app
TYDAL replied March 18, 2024

Thanks for the compliments on our quality and service! We're thrilled to hear you had a speedy response. Your satisfaction is our priority! 😊
- Kevin & TYDAL Team

March 8, 2024

Sam's assistance was very helpful and quick. Thank you very much!

Black-Amber Organic
Lithuania
3 months using the app
TYDAL replied March 11, 2024

You're welcome! Happy to hear you found our assistance helpful and quick. If you need anything else, just let us know. Thanks! 😊
- Kevin & TYDAL Team

March 7, 2024

I haven't used the app yet so I can't say much about it but I have talked with support (Jamie) and she was of great help and even helped me with some extra things I wasn't aware of.

Jamie was lovely and attentive, I had a great experience with support something I highly appreciate. Let's see how the app works !!!

magicataplasma
Spain
About 1 hour using the app
TYDAL replied March 11, 2024

So happy about your positive experience with our support team! We're excited for you to explore the app. Thanks for the kind words, and we're here if you need us! 🌟
- Kevin & TYDAL Team

February 29, 2024

Abbie was great and gave me tips to make my store better. I loved it and she was great. This app is very helpful as well!

SpineSync
United States
28 minutes using the app
TYDAL replied March 4, 2024

So glad you received valuable tips to improve your store! Thanks for the kind words about our app and service. 😊 We're here to help anytime!
- Kevin & TYDAL Team

February 27, 2024

This app was exactly what I was looking for! This is a great way to entice our customers with some customized deals. When I wanted to make stylistic changes to the popup, Pete came to the rescue with custom CSS resources and solved my queries as well. Also, they keep updating the app with new features. This has to be one of the best apps out there. There's no doubt about it.

School Of Exams
India
2 days using the app
TYDAL replied February 28, 2024

We're thrilled our app fits your needs perfectly! Your feedback on our support and updates is greatly appreciated. Thanks for choosing us and for your kind words! 🌟
- Kevin & TYDAL Team

February 25, 2024

great

Rapid Fit Routine
Italy
23 minutes using the app
TYDAL replied February 26, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & TYDAL Team

February 21, 2024

THEBUYZONE
India
15 days using the app
February 14, 2024

very well

K I M O fitline
Egypt
About 1 hour using the app
TYDAL replied February 15, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Rivo Team

February 13, 2024

Customer service is top notch, I've used them for all 3 businesses and the websites they all run on. Easy UI to work with. 10/10

Natural Built Nutrition
United States
5 days using the app
TYDAL replied February 15, 2024

Thrilled to support all your businesses with our service and UI! Your 10/10 rating means the world to us. Here's to continued success together!
- Kevin & Rivo Team

February 11, 2024

Had an awesome experience with the Rivo Email Popups app, and a huge shoutout to Paul for his quick help. He was there right when I needed him, solving my problems in real time. These guys really are the best - great app and even greater support. Highly recommend it if you’re looking to up your online store game. Thanks, Paul!

Blume Life
United States
About 1 hour using the app
TYDAL replied February 13, 2024

Thrilled about your awesome experience and glad we could help in real-time! Thanks for the huge shoutout and recommendation. Here to support your store's success! 🌟
- Kevin & Rivo Team

February 10, 2024

Core Vital - Saude e Bem Estar
Brazil
7 days using the app
February 9, 2024

one of the best service that i got .
highly recommended !!!

SailGuard
Israel
About 14 hours using the app
TYDAL replied February 13, 2024

We're thrilled to be one of the best services you've experienced. 🤩Thanks for the awesome feedback and recommendation!
- Kevin & Rivo Team

February 7, 2024

amazing customer service and easy to set-up! thank you so much!

My Store
United States
39 minutes using the app
TYDAL replied February 13, 2024

So happy you found our service amazing and setup easy! Your thanks means a lot. Here if you need further assistance. 😊
- Kevin & Rivo Team

February 7, 2024

Loved the help of Pete

Thelounasisters
Canada
5 days using the app
TYDAL replied February 13, 2024

So glad you loved the support! Thanks for the shout-out. We're always here to help whenever you need us. 😊
- Kevin & Rivo Team

February 1, 2024

Hilex Necklace
Hong Kong SAR
About 1 hour using the app
January 31, 2024

Fikk hjelp med det jeg trengte og enda mer.

InStyle Isle
Norway
31 minutes using the app
TYDAL replied February 2, 2024

Fantastisk å høre at vi kunne hjelpe deg med det du trengte og litt til! Din tilfredshet er vårt mål. Takk for tilbakemeldingen! 😊
- Kevin & Rivo Team

January 28, 2024

Great app and very easy to set up with no issues. Adds a lot of value to my store.
Customer service from Paul also absolutely Fantastic.

Imagine That
New Zealand
39 minutes using the app
TYDAL replied January 30, 2024

We're thrilled that the setup was easy and that our app adds value to your store. Thanks for your positive review!
- Kevin & Rivo Team

January 25, 2024

Best customer service, Paul was very friendly and quick with everything, thank you!

SoulHenge
Estonia
16 days using the app
TYDAL replied January 26, 2024

Thanks for the positive review! We're delighted you enjoyed our quick and friendly service. Your satisfaction is our top priority!
- Kevin & Rivo Team