Anmeldelser (2.496)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 96 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
17. juli 2022

I had to delete this app. My customers are not able to use the rewards on custom invoices. And when I manually use a coupon for my customer, there is absolutely no way to remove the coupon from my customer's account. When I asked about this issue, they told me to just let my customer know that it was already used. Obviously. But then every single time my customer goes in, it still shows their ...

Honey Tree Kids
USA
Cirka et år bruger appen
Rivo svarede 18. juli 2022

Hi Ashley!

James here, Head of Merchant Success at Rivo.

I'm so sorry for the hiccup here using rewards on custom invoices. You're right, the way you are doing it (manually ...

Redigeret 30. oktober 2021

This App can NOT yet reward customers with Gift Cards. It instead gives a discount code so the customer can buy themselfes a voucher and they can then redeem in another purchase. However the friendly support and team is promising to add this and I hope to be able to use this soon. 5 stars if they add this feature.

My Gadget Planet
Tyskland
2 dage bruger appen
Rivo svarede 1. november 2021

Thank you for your feedback and for trying Rivo Loyalty! I'm so sorry for not having this feature available yet. As mentioned by our merchant success team, you can still add ...

19. februar 2024

bummed with how they count orders that don't even use the code as part of the counted sales. Any sales coming from Shopify would count towards the monthly sales. This doesn't make any sense, if a customer doesn't even know about the program they check out bc of an ad- that shouldn't be counted towards the count with the app. I had to uninstall it after installing it and asking support about this. ...

Designs By Wildside
USA
Cirka en time bruger appen
Rivo svarede 20. februar 2024

Hi Candi,

This is Lea from Rivo! Thank you for taking the time to share your feedback. We're sorry you're not satisfied with your experience with the app.

Our loyalty program ...