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Had to increase the amount of customers for my reward program and Joel helped me through it. She also gave me a couple of tips how to help my website. She was patient and very helpful. Thank you Jel!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Rivo: Loyalty & Referrals is very good. PETE was very patient and solved all my questions... I will always support
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and services! Thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Best wishes, Kevin
Customer support is very important for novice customers. Pete was 100% helpful, efficient and knowledgeable! Noticed required enhancements and made great suggestions. Above and beyond! that is the key to customer retention.
Thank you so much for your kind review! We value your feedback and are thrilled that our team could provide excellent customer support. We'll keep going the extra mile to ensure your satisfaction!
- Lea & Rivo Team
Very Nice Customer Service, This App works very well and improves conversion rates, thanks again to all the staff for there hard work
We're so happy you are satisfied with our app and customer service! 🙌 If there's anything else you need help with, just let us know. We're always here for you. Thanks, Kevin
Excellent customer service! Easy integration. It's only the first day of use, so time will tell if it works well, but I have a pretty good feeling.
We're so happy that you are enjoying our services so far! If there's anything we can help with, or you have any questions along the way, just let us know! Best regards, Kevin
Lance was very helpful. He helped me activate the features of the app which is running fine currently.
Thank you for the wonderful review! We are here for you anytime. 😊 Best wishes, Kevin
Fantastic Experience. Very Friendly and helpful. As a new user of this app I now feel competent in what I'm doing.
Thank you so much for sharing your experience with us! We're thrilled to hear that our team was able to helpful. We appreciate your support and look forward to serving you again soon! - Lea, Rivo Support Manager
I created my loyalty program in a few minutes only, and when I needed it, I got help from the support team in a minute. Really happy about it
Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, Kevin
Abbie was TERRIFIC! She was so so helpful, very efficient and extremely knowledgeable and patient. The most important thing was: she went beyond the scope of her position to help me do what I need to do. I 100% do not do well with website development. It’s because of superior customer service reps like Abbie that I have a beautiful site.
Pay her more, she deserves it!
We're thrilled that we've provided excellent customer service and went above and beyond to ensure that your website development needs were met. We appreciate your business and are grateful for your kind words. Please do not hesitate to reach out with any further needs or concerns.
Best regards, Kevin
Tried another app before this one and this one is miles better - just easier to navigate.. Thank you James for great onboarding..
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin