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So far the app is great and very user friendly. Today was my first time using the app and I needed help with exporting my previous customer's order history. When I reached out for help Arianne went above and beyond. She answered my question very quickly and even offered some very helpful advice about the layout of my website in general . She even provided links on how to edit and improve that feature. As a result my site looks will look more professional. Thank you again Arianne.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin
I used this app to add rewards for my clients. Customer service it's great because they give me suggestions and tips.
We greatly appreciate you using our app, and we are happy that you like our app and services! Thanks for the positive review! 🙌 Cheers, Kevin
The app is helping me build a better relationship with existing customers and nuture new leads. Building loyalty is key to the success of my business and this really helps
We love helping Shopify Merchants and we truly appreciate you using our app! 🚀 Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin
So far, I only have great things to say. Customer service is great. Every rep that I have spoken to has been very friendly and helpful. Would totally reccommed.
What a wonderful review! ✨ We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Kevin
Muy buena atención al cliente! Puedes editar las plantillas para customizarlas como desees, algo que muchas aplicaciones no incluyen. Rivo es fácil de usar para tiendas hispánicas.
¡Muchas gracias por tus comentarios! Estamos encantados de saber que nuestro servicio es de su agrado. Nos esforzamos por ofrecer funciones fáciles de usar para que la experiencia sea aún mejor. ¡Gracias por elegir Rivo! - Lea, Rivo Support Manager
Support went above and beyond to provide excellent service. Would highly recommend as a loyalty program replacement.
Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin
Ive only just started using this app and my experience so far has been really great! The tech support given is also amazing. Shout out to Mica who assisted me and was amazing overall!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
Setup is quick and easy! I'm liking it so far and everything looks great. Customer Support is top tier!
Thank you so much for the feedback and 5-Stars! We're happy you love our customer support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin
Testing out the app. Looks good so far. Ryan from Customer Service was great and helped me solve a few concerns
We are so pleased to know that you are happy with our app and support. If there's anything else we can do, please don't hesitate to let us know. Our team is always here to help. 😊 All the best, Kevin
New to the app and Its rare I say this - The best customer service ever! Paul volunteered suggestions and just rocked. Excited to try this app but so far its a winner already because of the customer service.
So glad to hear you're enjoying our app! 🎉 We're happy to have you onboard. Our team is here to make your experience amazing. If you need anything, just reach out. We're here to help! 🙌
- Lea & Rivo Team