Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reseñas (2.382)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
12 de noviembre de 2024

One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful!
She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!

Spectrawide Bookstore
Kuwait
Más de 3 años usando la aplicación
Rivo respondió 13 de noviembre de 2024

We're thrilled you had such a positive experience with our customer service and our app's features! Thank you for the awesome feedback and for choosing us over Loyalty Lion. We're here to support you every step of the way! 😊
- Kevin & Rivo Team

6 de noviembre de 2024

The supporting team is excellent, very quick response and helpful. Especially shouting out for Jel. All the features are easy to use. And the app is with great value. I really like the idea of tiered loyalty programme. The only thing is I really want the feature that the customer could have discount on every order they make once they reach certain tier rather than one-time off discount. I'll be so happy to update my plan as long as this feature becomes available.

Nothing New
Reino Unido
4 meses usando la aplicación
Rivo respondió 7 de noviembre de 2024

Thank you for the wonderful feedback and suggestion! We're thrilled you're enjoying the app and our support team. We'll definitely consider your idea for continuous discounts in future updates! 😊
- Kevin & Rivo Team

19 de noviembre de 2024

Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!

Kairos Creative Studio
Australia
Más de 3 años usando la aplicación
Rivo respondió 20 de noviembre de 2024

Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊
- Kevin & Rivo Team

26 de noviembre de 2024

Some of the best support of any app. Sent weeks searching for a good loyalty app, and this one shined, the support is second to none and is great when your a active business owner on a crunch, with little knowledge about code related stuff. Always there to help and cant wait to launch the store with Rivo!

Redneck Modifications LLC
Estados Unidos
5 meses usando la aplicación
Rivo respondió 28 de noviembre de 2024

Amazing! We're so glad Rivo stood out for you and that our support team could make things easier. Best of luck with your launch—we're here whenever you need us! 🚀
Kevin & Rivo Team

30 de octubre de 2024

App works how we need it, with little to no issues.

Any time I have contacted support, responses have been quick, precise, friendly, and more importantly resolve the issue. Arianne was amazing today <3

EasyBlanks.co.uk
Reino Unido
Casi 2 años usando la aplicación
Rivo respondió 4 de noviembre de 2024

We're glad the app fits your needs and our support impressed you! Thanks for the love. <3
- Kevin & Rivo Team

28 de octubre de 2024

Pete was very nice and answered my questions quickly. As for the app itself, it's pretty easy to understand with the tutorials and video help included. My only complaint is that the free version feels skimpy. You don't even get to give birthday rewards on the free version. However it is just enough to get a rewards program started and I can still offer a decent amount of ways for customers to earn rewards. Considering the nice support this app has, I still think its a good one to grow with my shop.

Cover Me Designs
Estados Unidos
Casi 2 años usando la aplicación
Rivo respondió 29 de octubre de 2024

Thanks for your honest feedback! We're glad you find the app easy to use and appreciate our support. We're always looking to improve, so your input on the free version is invaluable. 😊
- Kevin & Rivo Team

21 de octubre de 2024

Abbie was helpful! Removed the branding as promised, and helped me create a custom favicon. I'm excited to start using Rivo now!

WILDEHAUS
Estados Unidos
Casi 2 años usando la aplicación
Rivo respondió 23 de octubre de 2024

Great to hear you're set up and excited to start using Rivo! Thanks for the shoutout—we're here to help whenever you need! 🌟
- Kevin & Rivo Team

20 de octubre de 2024

My experience with Arianne and the entire team has been great, always helpful with timely replies and they really do seem to care about their customers. The integration has been a breeze to set up speaking as one who has got minimal coding experience.

The M-ethod Aesthetics
Reino Unido
3 meses usando la aplicación
Rivo respondió 22 de octubre de 2024

We're so happy to hear about your positive experience with our team and the easy integration! Thanks for sharing your thoughts. We're here to help anytime you need us! 🌟
- Kevin & Rivo Team

20 de septiembre de 2024

Arianne from Rivo has been an absolute lifesaver for my Shopify store! As a busy entrepreneur, I don't always have the time to handle the smaller details, and Arianne's quick responses and helpful service have been invaluable. I've received numerous bonuses and excellent support throughout my time with Rivo, and I'm truly grateful for their dedication to helping my business thrive."

MNE Waste Management
Sudáfrica
Casi 2 años usando la aplicación
Rivo respondió 23 de septiembre de 2024

Thrilled to hear Rivo's making a big difference for you! We're here to help anytime—thank you for trusting us with your business. 😊
- Kevin & Rivo Team

16 de septiembre de 2024

I've just started using the Rivo: Loyalty and Referrals app, and it's been a fantastic experience so far! The app is super easy to set up, even for someone like me who's not a tech wizard. It offers many great features for creating a loyalty and referral program, which I'm still testing out.

A special shoutout to Arianne, who provided exceptional support. She was quick to respond, super friendly, and made the setup process a breeze. Customer service like this makes all the difference!

Looking forward to fully exploring the app's potential, but so far, it's been a great addition to my Shopify store. Highly recommend!

Whlsome
Emiratos Árabes Unidos
Alrededor de 2 meses usando la aplicación
Rivo respondió 18 de septiembre de 2024

Thanks for the glowing review and recommendation! We're thrilled to hear you're enjoying the Rivo app and had a great experience with our support team. Excited for you to explore all its features! 😊
- Kevin & Rivo Team