Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify

Reseñas (2.021)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
17 de noviembre de 2022

Real easy to use and great customer service. thanks to the advisor who attended to me. Would definitely recommend this app for anyone looking to boost customer satisfaction.

PercuraTherapy
Reino Unido
3 días usando la aplicación
Rivo respondió 17 de noviembre de 2022

Thank you for taking the time out of your day to leave us a review! 😃 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know and we would be happy to see where we can improve. 🙌 All the best, Kevin

18 de mayo de 2022

Pete was so amazing and great! He even assisted me with things that I didn't notice that we need to adjust or change.

Alphabet For Humanity
Canadá
Alrededor de 2 horas usando la aplicación
Rivo respondió 18 de mayo de 2022

Thank you for the awesome review! So pleased that you are happy with our service, and we are here for you anytime. 😊 Best regards, Kevin

18 de mayo de 2022

So far, I love this app! It's been super easy to implement and I already know it'll bring me more sales. Abbie was super super helpful on the chat. She gave me so many good tips for my website even ones unrelated to the app. Thanks Abbie! 10/10 customer service.

ivia retró
Estados Unidos
Alrededor de 2 horas usando la aplicación
Rivo respondió 19 de mayo de 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thank you so much for the wonderful review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin

9 de junio de 2023

Mica was beyond helpful and so nice. She provided additional tips to help improve my store. Best customer service!

GlowBathandBodyCo
Estados Unidos
Alrededor de 2 horas usando la aplicación
Rivo respondió 12 de junio de 2023

Thank you so much for your kind words and taking the time to share your experience! We strive to go above and beyond to help our customers. We appreciate you choosing our app and look forward to continuing to support you in the future. - Lea, Rivo Support Manager

11 de julio de 2022

This app was really easy to get set up and I really appreciate that there's a forever free plan! As a small biz, sometimes the 14 day trials are just too short to know if it's the right fit, and all the app fees add up fast. Thank you Rivo!
Abbie with customer support started the chat with me shortly after I finished the setup wizard. She quickly answered some of my questions and added a few small bonus features. That small gesture really made my day. I'm already a fan of this app based on the customer support! One of the most fun customer support chats I've had :D

Breanna Cooke
Estados Unidos
Alrededor de 2 horas usando la aplicación
Rivo respondió 11 de julio de 2022

We love helping small businesses and truly appreciate you choosing our app! Thank you so much for the wonderful feedback and 5-star review! Let us know anytime if there's anything else we can help with along the way. Our team would be pleased to assist you. 😊 All the best, Kevin

27 de enero de 2023

Jel was such an amazing person! This app has a lot of great features but right from the start, the main thing I have experienced is how happy the customer servicing team is to help! Again such a huge thank you to Jel for the amazing work and helping me get setup!

The Rustic Ray Boutique
Estados Unidos
Alrededor de 2 horas usando la aplicación
Rivo respondió 30 de enero de 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

6 de marzo de 2023

My experience was amazing!! Abbie helped me with everything I needed and got it all setup on my website very easy!!!

Blue Collar Bones
Estados Unidos
Alrededor de 2 horas usando la aplicación
Rivo respondió 6 de marzo de 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed. ✨
Best wishes, Kevin

31 de enero de 2023

Just getting started but the support so far was super. Good to know that I have help there if I need it. Provided a tip too!

PawSheets®
Estados Unidos
Alrededor de 2 horas usando la aplicación
Rivo respondió 31 de enero de 2023

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If any questions come up or if we can help along the way, please feel free to let us know. Our team is here to help you. 🙌 Cheers, Kevin

22 de octubre de 2021

John gave me one of the greatest customer support expérience, he was fast and funny, I can't wait to try this app!

La Boutique
Canadá
Alrededor de 2 horas usando la aplicación
Rivo respondió 25 de octubre de 2021

Glad you are happy with our customer service. 😊 If there's anything else you need help with, just let us know. Our team is always here to help. All the best, Kevin

Fecha de modificación: 24 de junio de 2022

Great app. Amazing customer service (specially Abbie). Very helpful customer service. Great deals. highly recommended

Essential Natural Brands
Estados Unidos
Alrededor de 2 horas usando la aplicación
Rivo respondió 27 de junio de 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us. ✨ Best wishes, Kevin