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I have been using this app for over a month now and have been so impressed with customer support, in particular Arianne.
Every time I need help or support they are there, they answer quickly and actually help.
They go out of their way to help, it is refreshing to work with a company who do not take me for granted.
Thank you for being there when i need you and, Arianne is a superstar.
Shane
www.chicandco.co.uk
We're thrilled to hear our support team has been there for you every step of the way! Thanks for your wonderful feedback and for calling us superstar—we're just happy to help! 😊
- Kevin & Rivo Team
Bryan had very nice manners, was quick to answer my questions and to the point.
Thank you for the feedback! We're glad to hear that our support was efficient and helpful. If you have any more questions, we're just a message away!
- Kevin & Rivo Team
It was easy to get the information I needed. Stellar service.
Thanks for the kind words! We're thrilled you found the info you needed easily and enjoyed our service! 😊
- Kevin & Rivo Team
Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!
We're thrilled you love the design and features of the app, and that our customer support has been able to assist you promptly. We appreciate your recommendation!
- Kevin & Rivo Team
Stellar customer service and very, very helpful! I do judge these apps by the customer service provided. I think we're going to be long-term partners.
Looking forward to a long and successful partnership. Thanks for your trust in us! 😊
- Kevin & Rivo Team
The app is very well thought out and everything makes sense and is very well structured. It is a good support for us in building up our customer base. Big thanks also to Paul from the support team who helped us very quickly and in a friendly manner.
We're thrilled to hear the app is helping you build your customer base! A big thanks for your kind words about our support team. Here to help anytime! 😊
- Kevin & Rivo Team
This application is wonderful, I just finished setting it up on my shop and I have to say I'm really excited. I also contacted support and the operator Pete was really very kind and professional.
We're thrilled you're excited about the app and had a great experience with customer service! Thanks for sharing your enthusiasm and kind words. 🌟
- Kevin & Rivo Team
RIVO has been excellent to work with. From clear onboarding instructions to 5 star to assist you along the way building a comprehensive rewards program. Would highly recommend!
We're thrilled to hear about your positive experience with RIVO! Thanks for the high praise and recommendation. 😊
- Kevin & Rivo Team
I love this app! I have tested pretty much all the loyalty apps available for Shopify, and this is by far the best. Even better is the awesome customer service. Jel was very helpful today and upgraded my account for free! Now that's service!
So glad to hear that, thank you! We're thrilled you love the app and our service. Enjoy your upgrade! 😊🎉
- Kevin & Rivo Team
Jel was super helpful and ready to help with various things. I really appreciate your hard work guys and keep it up!!
Thanks so much! We're glad to be helpful and appreciate your kind words. We'll keep working hard to support you!
- Kevin & Rivo Team