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I added the free version to my store to check it out The free version has all you need to offer loyalty rewards for a small business starting out. Customer service is great
We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin
The Rivo rewards & loyality program app is an excellent idea and will hopefully help keep bringing my customers back for more purchases.
The Support for the app is also absolutely awesome! Abbie was so helpful and efficient in the way she helped me with a couple of technical things in my store. She also gave me some good suggestions too.
Thank you very much, keep up the great work!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
By far, the most amazing experience in the first ten minutes of setting up the app. Jel helped me remove all of the Rivo branding and even Shopify branding on my site to improve my customer experience. The best part was, I didn't have to ask. Simply open the customer service chat and they will take care of you! :) THANKS RIVO!
We're so delighted to hear that you had an amazing experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
Very nice app to engage your customers with your brand and reward them for their loyalty. Great support team as well.
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
Best regards, Kevin
Great customer service, the product is easy to use. I only wish you could upgrade the free program to change branding on the widget. But, overall great experience and cool people!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
Arianne from customer support went above and beyond to help my configuration issues as I start enabling the Rivo Loyalty app. Kudos to her and the support team!
Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 All the best, Kevin
top service! REALLY GOOD ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Thanks for the 5-Star review! 🤩 Regards, Kevin
Lance wa very helpful with the first steps with application! He also showed to me additional application for reviews.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin
I'm giving a 4 star for customer service. Abbie helped to understand how to use the app and some extra information to get better results for my store. She was very helpful and nice. Thanks again Abbie! Will change star rating after I see the results of using app but I think it will change to a 5 star.
Hi, Forever Empowered Creations team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be fantastic! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin
Jel- was amazing help today. She solved our issue and also gave us feedback that was very helpful. She is a rockstar of a worker and I really appreciated what she did for the store. She needs a promotion!!!
4 star on app, 5 star on customer support specialist.
Thank you for your feedback! We're glad to hear that our support team was able to provide you with great assistance and helpful feedback. Please let us know if there's anything else we can do to improve your experience further. We value your feedback and are always here to assist you in any way we can!
- Lea & Rivo Team