Reseñas (2.312)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
Fecha de modificación: 9 de septiembre de 2024

Listed under the available rewards you can offer was "Commission"; that reward was not available (at least in the free version).

Hale Soaps
Estados Unidos
37 minutos usando la aplicación
Rivo respondió 8 de septiembre de 2024

Hi Brian,

I'm sorry for your experience so far using the app. We store credit as a referral reward – which essentially acts as a commission for referring friends, as you can earn credit for every friend you refer. I'm more than happy to set up a referral campaign and the app to function this way for you. I updated our app listing to reflect a more accurate representation of that.

I reached out over email there to help make things right.

Cheers,
James

25 de julio de 2024

The support is amazing. Very helpful. Can't wait to launch and test everything completely out!

Perfect Blend Body Care
Estados Unidos
Alrededor de 2 horas usando la aplicación
Rivo respondió 29 de julio de 2024

Thanks so much for your kind words! We're thrilled to hear you're happy with our support and can't wait for your launch. Best of luck!
- Kevin & Rivo Team

1 de julio de 2024

Great app and great support! Very impressed

i-Krave Chinese Kitchen
Reino Unido
Casi 2 años usando la aplicación
Rivo respondió 3 de julio de 2024

Thank you so much for your kind words! We're thrilled you're enjoying the app and our support. Let us know if you need anything else!
- Kevin & Rivo Team

12 de junio de 2024

I just started using this app. So far so good. Pete has really helped me along the way. A few little hiccups with setting things up, and tricky to grasp everything, but the support has been great so far. I do wish they had a few more training courses available to help newbies or an option for a flat rate to get a bit more support and direction. However, the software and features are pretty great for the price. I think this will be a true asset to my store.

The Bold Sleeve
Canadá
1 día usando la aplicación
Rivo respondió 14 de junio de 2024

Thanks for your feedback! We're glad our support team has been helpful. We'll consider more training options to better assist new users like yourself. Happy to have you with us!
- Kevin & Rivo Team

13 de octubre de 2024

Ravis de mon échange avec ariana

La Fabrique A DeDeuh
Francia
Más de 2 años usando la aplicación
Rivo respondió 14 de octubre de 2024

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊
- Kevin et l'équipe Rivo

13 de octubre de 2024

Good Experience.

Hamaraproduct
India
Alrededor de 11 horas usando la aplicación
Rivo respondió 14 de octubre de 2024

Thanks for sharing your experience! We're glad it was a good one. Here if you need anything else! 😊
- Kevin & Rivo Team

17 de junio de 2024

Friendly employee and solved my problem. Thanks a lot!

Knightsmen Grooming
Canadá
4 meses usando la aplicación
Rivo respondió 18 de junio de 2024

Thank you for your feedback! We're glad our team could assist you effectively. Let us know if you need anything else in the future!
- Kevin & Rivo Team

5 de septiembre de 2024

Thanks to Paul and Jel, for making the whole setting progress fluently!

ANCEL
RAE de Hong Kong (China)
Alrededor de 19 horas usando la aplicación
Rivo respondió 8 de septiembre de 2024

We're thrilled to hear your setup went smoothly! Thanks for your feedback, and we're here whenever you need us. 😊
- Kevin & Rivo Team

22 de julio de 2024

great support from Paul for newbies like me.

JPHA
Reino Unido
14 días usando la aplicación
Rivo respondió 23 de julio de 2024

Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help!
- Kevin & Rivo Team

20 de mayo de 2024

this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend

ATMOSFEAR
Reino Unido
Alrededor de 1 mes usando la aplicación
Rivo respondió 22 de mayo de 2024

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊
- Kevin & Rivo Team