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Lance was super helpful, and COMPLETELY removed my limit, not just doubled it. Rivo's support responded within a minute at 8 AM PST on a Saturday. Very impressed. Thank you, rivo!
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Best wishes, Kevin
Abbie was super helpful. I went in with the intention of asking only question. Not only did Abbie address my concern, but she went above and beyond to give me helpful tips. As a newbie to shopify and setting all this up, I am very confused navigating through all this. Abbie was kind, helpful and honest. I hope the entire Rivo team is like Abbie, that would be awesome! Thank you Abbie, YOU ROCK!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Amazing app, perfect for what we are looking for. Plenty of ways to earn and to reward our customers. Happy
Excellent! So glad you are happy with our app! 🙌 Feel free to reach out to us anytime if you have any questions or if we can help in any way. Best wishes, Kevin
I can not express how nice, fun, helpful and top notch was Abbie! Honestly I have had my store for almost three years and never once had such great customer service and fast. She made me laugh and went beyond and above to help me.
We're so glad you are happy with our services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
I used this app to help me get more customers. It is really simple and easy to use on the website. I am looking forward to reap the benefits from it.
Thank you so much for using our app, Hydro Juice! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, don't hesitate to let us know! Best regards, Kevin
The app is complete and the support is outstanding. Special thx to Arianne that made my day easy. 100% recommended!
Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin
Like the other Rivo app I use (mailing list pop up) this is super easy to use. The tutorials and help pages are excellent and the customer service is second to none! They are always on hand to do live chat, I was speaking to Betty about setting up my loyalty programme and she was super helpful. Very impressed with the functionality and overall user experience :)
Wonderful! 🎉Thank you so much for using our apps, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin
great app and service. the customer service was really the best. they greet you well and go above and beyond your expectations.
We're so excited that you like our services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Jel was so sweet and attentive and went over and above to support me in setting up my Rivo App. Can't wait to use this app more :)
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
I had Pete to help me out today, he was able to completely increase my customer limit on my store get rid of the 'powered by Rivo' branding at the bottom, and even moved the widget across the screen to not interfere with my other widgets for me.
We appreciate your business and want to make sure we're meeting your needs to the best of our ability. Just wondering if there are any areas you think we could improve upon? Let us know! We're open to feedback.
Thanks, Kevin