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App works great and is easy to update, customer support is the best! (Jel)
Thrilled to hear you're loving our app and customer support! Thanks for sharing your positive experience. 😊
- Kevin & Rivo Team
Great app! I love how many features are free for small businesses like mine. And, the customer service is top-notch!
Thanks so much! We're thrilled to hear our app and support hit the mark for your business. Enjoy the free features!
- Lea & Rivo Team
This app allows an amazing amount of customization, and it's all very intuitive. Ran into a hiccup when we rolled out a new theme but Arianne was so helpful and got it solved in minutes!
Happy to hear our support team was able to assist you promptly! Enjoy your personalized app experience, and thanks for the positive feedback!
- Kevin & Rivo Team
Excellent customer service and support. (Thank you ABBIE!)Thank you so much for fixing my issues and supporting my brand Enso Apothecary on Instagram. Rivo is a wonderful app. I would highly recommend your Loyalty and Refferals app to other e-commerce brands.
Thank you so much for the awesome review! So glad our team could help and go the extra mile to fix your issue. We really appreciate the recommendation!
- Lea & Rivo Team
My chat with Paul today was super helpful and he walked me through the steps I needed to resolve the issue I had encountered. Always quick and thorough. Thanks!
Thanks for your review! Glad to hear our team was able to help you out and resolve the issue quickly and efficiently. We appreciate your kind words.
- Lea & Rivo Team
Very easy to use and to make changes to points. Great features and excellent customer service.
Thanks a ton for your kind words! Delighted to hear you're enjoying our features and support. We appreciate the feedback!
- Lea & Rivo Team
excellent app I liked it and easy to use. Compared with other apps, the free plan has a lot as start-ups can get benefits from it and add value to your business
Thrilled you find the app excellent and user-friendly! Great to hear our free plan adds value to your business, especially for start-ups. Thanks for the positive feedback! 😊
- Kevin & Rivo Team
Great support ! So for it is all good for my requirements
That's fantastic to hear! Thanks for the positive feedback, and we're here whenever you need us! 😊
- Kevin & Rivo Team
Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.
Thanks for your feedback! We're glad you enjoy our customer support. Sorry to hear about the display issues, we'd love to help solve this. Feel free to reach out to our support team anytime – we're here to help!
- Lea & Rivo Team
Excellent Customer Service
Thank you! We're delighted to hear about your positive experience with our customer service.
- Kevin & Rivo Team