Rivo: Loyalty Program, Rewards

Rivo: Loyalty Program, Rewards

Reseñas (1.388)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
27 de enero de 2025

I’m new to these apps so it wasn’t the easiest to set up for me but Arianne was super helpful and made it really easy to change the settings I needed to alter. Happy so far!

Square One Scents Wax Melts and Home Fragrance
Reino Unido
17 días usando la aplicación
Rivo respondió 30 de enero de 2025

Thanks for sharing your experience! We're so glad our team could make the setup easier for you. Don’t hesitate to reach out if you need any more help – we’re here to make things smooth!
- Kevin & Rivo Team

1 de noviembre de 2022

I'm giving a 4 star for customer service. Abbie helped to understand how to use the app and some extra information to get better results for my store. She was very helpful and nice. Thanks again Abbie! Will change star rating after I see the results of using app but I think it will change to a 5 star.

Forever Empowered Creations
Estados Unidos
14 días usando la aplicación
Rivo respondió 8 de noviembre de 2022

Hi, Forever Empowered Creations team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be fantastic! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin

6 de enero de 2025

Jel from the support team is very kind and helpfull

The 90's sisters
España
4 días usando la aplicación
Rivo respondió 7 de enero de 2025

Thank you for your kind words! We're so glad our support team was able to help. We're here anytime you need us! 😊
- Kevin & Rivo Team

Fecha de modificación: 25 de octubre de 2021

I used this help to engage customers and optimize my sales. The rewards are also allocated for following our pages on social media and on the purchase too. But none of the customers used the app till yet though it is displayed on the front

KAWISH HOME
Pakistán
8 días usando la aplicación
Rivo respondió 26 de octubre de 2021

Thanks so much for the review, KAWISH HOME! 😊 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. All the best, Kevin

22 de noviembre de 2024

Five star support (thanks Pete), but the app is exprensive.

Povcars
Francia
3 días usando la aplicación
Rivo respondió 24 de noviembre de 2024

Thank you for the five-star review for our support team! We understand your concerns about the cost and are always looking for ways to deliver great value.
- Kevin & Rivo Team

28 de marzo de 2024

Has the features I need at a fair price. Good responsive support as well.

GP Tees
Estados Unidos
3 días usando la aplicación
Rivo respondió 1 de abril de 2024

Thanks for your feedback! We're glad you're finding what you need with us. Excited to impress you further as you continue! 😊
- Kevin & Rivo Team

9 de septiembre de 2021

Just started with this app on a free account. Once configured, I tested it live and had a bunch of questions based on why this is happening like this, and like that etc. The Customer Support was very prompt and patient in answering all my queries and helped me understand how the app works. That was great - thank you very much.

Balali's Vishalam
India
2 días usando la aplicación
Rivo respondió 9 de septiembre de 2021

Your review is important to us and so much appreciated! 🙂 Your thoughts, concerns, and suggestions are what we want to know, so we can make sure you and other users have a 5-Star experience. Feel free to reach out to feedback@boosterapps.com anytime! All the best, Kevin

7 de marzo de 2023

We started this on a pilot basis and early results are encouraging. The support desk (Mica) was very helpful in getting to know about doubts and resolving issues

HumbleWorks.
Reino Unido
1 día usando la aplicación
Rivo respondió 7 de marzo de 2023

Thank you for taking the time to leave a review. We're glad that you had a positive experience with our service. If there's anything we can do to improve your experience, please don't hesitate to reach out. We value your feedback and want to ensure that we're providing the best possible service to our customers.
All the best, Kevin

Fecha de modificación: 6 de abril de 2023

Super helpful, when I used the chat box, it was quick and simple and Pete got everything sorted for me above and beyond what I was hoping. Very helpful. Couldn't be happier

timebeat.app
Reino Unido
Alrededor de 21 horas usando la aplicación
Rivo respondió 6 de abril de 2023

Thank you so much for taking the time to share your positive experience with us! We're thrilled that you found our chat box support to be quick, simple, and above and beyond your expectations.

As we strive to provide the best possible support experience for all of our customers, we're always looking for ways to improve. With that in mind, we would love to know if there was anything that you think we could have done better to improve your experience.

Your feedback is incredibly valuable to us, and we appreciate any insights you can provide. Thank you again for choosing our service.

Best regards, Kevin

17 de marzo de 2021

This is App is very easy to use and doesn't require coding experience. The only cons of this app is a lack of customization. I wish there was a lot more design customizations like adding your own logos, more ways to earn rewards, and different tiers for customers. I guess you can't ask for too much since this app is Free. And the amount of what you get easily beats the other apps' Free plans.

Gamer Life
Estados Unidos
Alrededor de 21 horas usando la aplicación
Rivo respondió 23 de marzo de 2021

Excellent suggestions Gamer Life team!

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants and I am happy to say we do have more features in the pipeline for this app coming soon. I have sent your requests over to our development team for building and implementation, but if you have additional thoughts and feedback, we would love to hear them at feedback.boosterapps.com. Thanks so much!

Cheers, Katherine