Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
28 de febrero de 2024

So far I have had no issues with the app. They also have a good and prompt support team. Thank you and keep it up.

Simply Aloe
India
Alrededor de 1 año usando la aplicación
Rivo respondió 29 de febrero de 2024

Thanks for the positive feedback! We're glad to hear our support team could assist you. We'll keep working hard to maintain your satisfaction!
- Kevin & Rivo Team

19 de marzo de 2024

Jel was extremely helpful and answered all of my questions. She even offered some great advice to help my site's appearance. Great Job!

Scary Jerry's Mountain Fire Hot Sauce
Estados Unidos
Alrededor de 2 meses usando la aplicación
Rivo respondió 25 de marzo de 2024

Wow, thanks for the awesome review! We're so glad we could help. Don't hesitate to reach out if you need more advice or support. Cheers!
- Kevin & Rivo Team

11 de febrero de 2024

Great customer service. Mica answered all my questions efficiently. I got extra tips on how to manage my account.

Farmhouse Charm Candles Inc.
Canadá
Alrededor de 2 años usando la aplicación
Rivo respondió 12 de febrero de 2024

Thrilled to provide great service and helpful tips for managing your account! 😊 Thanks for the positive feedback. We're always here to answer your questions!
- Kevin & Rivo Team

25 de enero de 2024

Not often I take my time to do a review. However the service level of the people behind this app was just phenomenal. Wonderful service all the way and the app seems to work flawlessly.

In Good Hands
Noruega
Alrededor de 2 años usando la aplicación
Rivo respondió 26 de enero de 2024

Thank you so much for taking the time to leave this review! We're thrilled about your phenomenal experience with our service and app. Your feedback is greatly appreciated!
- Kevin & Rivo Team

17 de marzo de 2024

Super fast customer service and such great response time! I got all the help I needed from Paul. He went an extra mile to answer all my questions and send me the correct documents to implement.

LOVELEEN®️
Estados Unidos
22 días usando la aplicación
Rivo respondió 18 de marzo de 2024

Thrilled to hear about your positive experience with our customer service! We're always here to go the extra mile for you. Thanks for sharing your feedback!
- Kevin & Rivo Team

27 de abril de 2024

The customer service is very helpful, it does takes me about 3 hours to set it up completely but I'm happy with how everything turns out!

HEYLENS
Singapur
1 día usando la aplicación
Rivo respondió 29 de abril de 2024

Thanks for sticking with it! We're glad to hear that you're happy with the results. If you need further assistance, we're here to help! 😊
- Kevin & Rivo Team

2 de abril de 2024

Great help, excellent, and fast.

Box Total Style
Estados Unidos
Más de 1 año usando la aplicación
Rivo respondió 3 de abril de 2024

So glad to hear you had a great experience! Thanks for your kind words, and if you ever need more help, we're here for you. 😊
- Kevin & Rivo Team

28 de enero de 2024

I was having a slight problem as I was completing an upgrading on-boarding process. Paul came to my rescue. Very efficient, very quick and excellent service!!

Norfolk Deli
Reino Unido
Casi 3 años usando la aplicación
Rivo respondió 30 de enero de 2024

We're happy that we could efficiently and quickly assist you during the upgrade process! Thanks for the excellent feedback.
- Kevin & Rivo Team

1 de marzo de 2024

Very recommended app for a loyalty feature, and they have a great and responsive team, special thanks to James who helped us today!

The dUCk Group
Singapur
Alrededor de 1 año usando la aplicación
Rivo respondió 4 de marzo de 2024

So glad our app and team could support your loyalty feature needs! Your recommendation means a lot to us. Thanks for the shout-out! 😊
- Kevin & Rivo Team

Fecha de modificación: 29 de febrero de 2024

Such a great experience! The woman who helped me got my issue resolved ASAP and lead me through everything that I needed to do. She even was able to do it on her end when I was struggling. Highly recommend them!

Lilyfield Candles
Estados Unidos
5 días usando la aplicación
Rivo respondió 27 de febrero de 2024

Thrilled to hear about your great experience and quick resolution! Thanks for recommending us and for the shoutout to our team. 😊
- Kevin & Rivo Team